Audra Bosley

Preform all functions required to issue ID cards and Common Access Cards to include review, research, and verification of source documents eligibility, and discussing entitlements.

Manage the accountanility and control the issuance of military ID cards and CAC for Active component military, National Guard and Reserve Members.

Research and reconcile DEERS information based on inquiries. Follow-up on and resolve descrepancies.

Understand and interpret Department of Defense Instructions (DOD) 100-13 and 1000.13 Volumes 1 thru 3.

• Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
• Preform all functions required to issue ID cards and Common Access Cards to include review, research, and verification of source documents eligibility, and discussing entitlements.
• Manage the accountability and control the issuance of military ID cards and CAC for Active duty component military.
• Earned a certificate of appreciation from Commanding General for supporting the whole 4ID.

• Maintained workplace safety by involving employees in order to maximize engagement and team morale.
• Ensured staff followed administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits.
• Achieved and maintained compliance with military standards through accurate maintenance of driver, permit and equipment records.
• Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.

• Used active listening and effective communication to alleviate issues between personnel members.
• Oversaw daily command for squad of 19 soldiers, demonstrating strong moral character, intellect and respect.
• Preserved order and discipline among subordinates and gave assignments and instructions.
• Supported management by accurately planning, resourcing and executing more vehicular and dismounted operations.
• Spearhead training programs for employees to ensure optimal combat and non-combat situational performance.
• Managed receipt, storage and issue of ammunition processes.

• Maximized safety of transportation operations through use of field safety assessments.
• Reviewed and verified records related to all aspects of operations, including delivery times and inventory levels.
• Maximized workplace safety for all personnel by promoting culture of safety with well-engaged and satisfied employees.
• Verified that drivers maintained required professional competences, licenses and safety knowledge.
• Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.
• Manage receipt, storage and issue of ammunition processes.

• Demonstrated professional conduct with clients and families do deliver outstanding customer service.
• Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
• Drove clients to events and programs according to activity schedule.
• Planned optimal routes to minimize delays and maximize time efficiency.
• Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
• Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
• Inspected vehicle before and after every trip to assess performance and maintenance requirements.

• Followed company policies by performing thorough equipment inspections prior to and after each shift.
• Confirmed that all safety protocols were adhered to and that team members followed such measures to avoid accidents and injuries.
• Drove tractor-trailer trucks to move equipment efficiently between job sites.
• Employed best heavy equipment operation safety practices with minimal complaints or incidents.
• Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
• Inspected, repaired and maintained equipment for durability and optimal performance.