Audra Cassell
Aubrey
Summary
Skilled professional with history of taking on challenging projects while reducing costs and improving efficiency. Detail oriented with a team mindset.
Overview
15
15
years of professional experience
Work History
Purchasing Manager
C&C Wholesale
08.2025 - 01.2026
- Generated inventory reports from system and identified products that needed to be purchased
- Looked at inventory levels for multiple branches and determined what needed to be moved between locations on regularly scheduled transfer trucks to minimize excessive ordering
- Communicated with suppliers, management and sales representatives for stock and direct ship orders
- Processed POs for stock and direct ship orders
- Coordinated with the warehouse to receive inventory into the system
Claims Administrator
Adleta Corporation
08.2018 - 08.2025
- Accepted, sorted, disposed of and shipped claim samples
- Submitted claim requests to manufacturers
- Created claims for certain retailers or for account managers as needed
- Maintained contact with our manufacturers, account managers, senior management and retailers via email, phone and claim sites throughout the claim process
- Updated status of claims through the Adleta web claims portal
- Processed credit for approved claims
- Generated and maintained various claim reports
- Created a formal claim manual as well as resource materials for management and sales team
- Coordinated multiple training sessions for sales team by suppliers and certified independent inspectors
Customer Service
Adleta Corporation
02.2018 - 07.2020
- Placed orders for customers in our program
- Changed or cancelled orders
- Checked freight rates for orders not shipping on company trucks
- Supplied product details (spread rates for adhesive, length of trim and molding, quantity per carton of flooring, etc...)
- Requested and updated special pricing from account managers
- Checked material availability at mills
- Coordinated with warehouse/shipping regarding order changes or concerns
- Coordinated with credit department regarding orders that were placed on hold for various reasons
Receptionist
Adleta Corporation
11.2017 - 03.2020
- Greeted and directed our valued customers
- Received and directed calls on a multi line system
- Prepared and mailed invoices
- Courtesy called our retailers in regard to display deliveries and rescheduled display shipments as necessary
- Maintained lobby appearance
- Various miscellaneous tasks for management as needed
- Assisted in company events including the annual product show
MaidPro
05.2016 - 11.2017
- Duties include face to face customer interaction, deep cleaning residences and businesses, accepting payments and coordinating with the main office.
Teller
Wells Fargo
04.2014 - 02.2016
- Duties as a teller included constant face to face customer interaction, keeping a cash drawer and balancing at various points during the day, printing and filing various reports, monetary exchange including foreign currency, opening and closing branch, coaching team members, taking on managerial duties often when managers were out, sending and receiving shipments of cash, logging incoming mail, appropriately handling/securing sensitive and confidential information, resolving conflict, volunteering and all other miscellaneous duties asked of me.
Raphael’s Mexican Restaurant
03.2013 - 06.2014
- Duties included bussing tables, interacting with customers, food prep, opening/closing store, cleaning sections, running food, taking to go orders in person and over the phone, preparing to go orders and refilling salt/pepper shakers and sugar caddies.
Call Center Representative
Self-Opportunity Recruiting/Advertising firm
02.2012 - 03.2013
- Duties as a call center representative included answering a multiple line phone system, going through resumes emailed to the company, going through resumes on Indeed, Monster and other sites as well as phone interviews, cold calling candidates and scheduling interviews in our job fairs for other companies.
- Duties as a graphic design assistant included talking to clients on the phone regarding the style and placement of ads, emailing clients with ad proofs, posting/reposting ads on career sites such as Monster and CareerBuilder, creating ads with Photo Shop, and keeping all client files up to date
Palio’s Pizza
01.2011 - 02.2012
- Duties included bussing tables, taking orders, cutting and boxing pizza, assembling pastas/ sandwiches/appetizers, opening and closing restaurant, taking to go orders both pick-up and delivery over the phone, running end of the day P&L statements.
Education
High School -
Billy Ryan High School
05-2012
Skills
- Documentation and reporting
- Attention to detail
- Efficiency improvement
- Resourcefulness
- Document preparation
- Policy improvements
- Customer service
- MS office
Timeline
Purchasing Manager
C&C Wholesale
08.2025 - 01.2026
Claims Administrator
Adleta Corporation
08.2018 - 08.2025
Customer Service
Adleta Corporation
02.2018 - 07.2020
Receptionist
Adleta Corporation
11.2017 - 03.2020
MaidPro
05.2016 - 11.2017
Teller
Wells Fargo
04.2014 - 02.2016
Raphael’s Mexican Restaurant
03.2013 - 06.2014
Call Center Representative
Self-Opportunity Recruiting/Advertising firm
02.2012 - 03.2013
Palio’s Pizza
01.2011 - 02.2012
High School -
Billy Ryan High School