Audra Cicio
Ft. Pierce
Summary
Detail-oriented and organized individual with a strong foundation in basic computer skills and an eagerness to learn new software and workflows quickly. Seeking an entry-level administrative position to support a medical office's daily operations, including scheduling appointments, managing patient records, and ensuring efficient patient flow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Moonswiners BBQ
11.2024 - Current
- Provided exceptional customer service in high-volume dining environment.
- Assisted in training new staff on menu items and service protocols.
- Managed multiple tables efficiently, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order delivery and quality control.
- Handled cash register operations, processed payments, and maintained accurate transaction records.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Adapted quickly to changing priorities and high-pressure situations during peak hours.
- Managed follow-up communications, ensuring high levels of customer satisfaction and retention.
Customer Service Cashier
Publix
02.2022 - 2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information on store offerings.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Collaborated with team members to improve service speed during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Implemented best practices for handling cash and balancing drawers accurately.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
High School Diploma -
Fort Pierce Central High School
Ft. Pierce, FLSkills
- Strong work ethic
- Exceptional customer service
- Attention to detail
- Telephone skills
- Organization skills
- Verbal and written communication
- Customer/Client relations
Certification
Accredited Legal Professional Certification
Wordpress
Timeline
Server
Moonswiners BBQ
11.2024 - Current
Customer Service Cashier
Publix
02.2022 - 2025
High School Diploma -
Fort Pierce Central High School