Audra Johnson
Zanesville,Ohio
Summary
Experienced with virtual administrative support, managing schedules, and coordinating communications. Utilizes organizational skills to streamline office operations and enhance productivity. Knowledge of various administrative tools and platforms, ensuring efficient task management and support.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
24
24
years of professional experience
Work History
Virtual Office Assistant
Hospital At Home
2023.07 - 2026.01
- Managed scheduling for patient visits and staff assignments to optimize operational efficiency.
- Coordinated communication between healthcare providers and patients to ensure seamless service delivery.
- Maintained accurate patient records using electronic health record systems to support clinical operations.
- Developed and implemented process improvements that enhanced workflow efficiency across virtual teams.
- Analyzed feedback from patients and staff to identify areas for service enhancement and operational adjustments.
Third Key Manager
Dollar General Store
2017.03 - 2017.08
- Opening, closing the store, employee overlook, making sure my team was doing their job
- Customer service
- Stocking
- Setting new resets on shelves every week
- Led team in achieving operational goals through effective scheduling and resource allocation.
- Managed inventory control processes to optimize stock levels and reduce shrinkage.
Lead Cashier
Dollar General
2008.09 - 2009.11
- Making sure the customers were satisfied
- Making sure the employees were doing their job
- Making sure bank count in the am and pm was equal when closing, making bank deposits, and getting the change needed for the store on my open days.
Grounds Keeper
Eagle sticks golf course landscaping
2002.04 - 2008.10
- Operated landscaping equipment effectively for turf maintenance and enhancement.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Coordinated seasonal planting schedules to ensure optimal growth and appearance of flower beds.
- Collaborated with management to develop strategies for improving overall landscape health and beauty.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
Janitor
Eagle Sticks Golf Course
2003.01 - 2005.11
- Maintained cleanliness and sanitation of facilities, ensuring safe environments for guests and staff.
- Collaborated with team members to streamline cleaning processes, enhancing overall efficiency in daily operations.
- Collaborated with team members to manage workflow and prioritize cleaning assignments.
- Conducted regular inspections of facilities to identify areas needing attention and improvement strategies.
- Maintained cleanliness and sanitation standards in all assigned areas, ensuring compliance with health regulations.
- Operated industrial cleaning equipment effectively to perform deep cleaning tasks efficiently.
Education
High School - High School Diploma
Excel High School
Edina, MN2024-02
Certificate - Business Administration
Ivy Tech
2018-05
Skills
- Great customer skills
- Leadership
- Willing to learn more Daily
- Calendar management
- Transcription services
- File organization
- Document management
Accomplishments
- Achieved shrinkage down achievement through effectively helping with shrink.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
Interests
helping any way i can!
AWARDS
Shrink Award, shrink (stealing from the company), 2008
Languages
English
Full Professional
Timeline
Virtual Office Assistant
Hospital At Home
2023.07 - 2026.01
Third Key Manager
Dollar General Store
2017.03 - 2017.08
Lead Cashier
Dollar General
2008.09 - 2009.11
Janitor
Eagle Sticks Golf Course
2003.01 - 2005.11
Grounds Keeper
Eagle sticks golf course landscaping
2002.04 - 2008.10
High School - High School Diploma
Excel High School
Certificate - Business Administration
Ivy Tech