Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Moore

Chicago,IL

Summary

Seasoned professional with experience excelling in customer service, remote work, and maintaining reliability, poised to elevate your team's performance.

Overview

11
11
years of professional experience

Work History

Virtual Office Assistant

The Alliance Law Group
01.2021 - Current
  • Planned, organized and coordinated administrative aspects of chief executive.
  • Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
  • File and maintain records.
  • Schedule appointments and maintain and update appointment calendars.
  • Keep a current record of staff members' whereabouts and availability.
  • Prepared and distributed invoices to bill clients and payed account expenses.

Receptionist

Amazing Lash Studio
10.2019 - 01.2021
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Keep a current record of staff members' whereabouts and availability.

Restaurant Hostess

TriArtisan
05.2016 - 01.2018
  • Handled guest reservations and special request, take incoming calls.
  • Maintained cleanliness of restaurant, public areas, kitchen areas and storage areas.
  • Prepared and received orders of food and beverages.
  • Assisted guests regarding food and beverage menu items in informative and helpful way.
  • Provided initial and ongoing training for restaurants front of house staff.
  • Kept reservation book neat, organized and up to date.

Summer Camp Counselor

Cambridge School
06.2013 - 06.2015
  • Planned, coordinated, conducted and participated in activities for campers.
  • Provided safe and fun learning environment and served as positive role model.
  • Led activities and set example for Recreation leaders.
  • Assisted staff in organizing and leading activities.

Education

Associate of Arts - Business Finance

Harold Washington College - Currently
Chicago
2025

High School Diploma -

LINCOLN PARK HIGHSCHOOL
Chicago, IL
06.2016

Skills

  • Computer Skills
  • Office Administration
  • Customer Service
  • Customer Data Confidentiality
  • Calendar Management
  • File Organization

Timeline

Virtual Office Assistant

The Alliance Law Group
01.2021 - Current

Receptionist

Amazing Lash Studio
10.2019 - 01.2021

Restaurant Hostess

TriArtisan
05.2016 - 01.2018

Summer Camp Counselor

Cambridge School
06.2013 - 06.2015

Associate of Arts - Business Finance

Harold Washington College - Currently

High School Diploma -

LINCOLN PARK HIGHSCHOOL

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Kayla Moore