Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Audrey Amato

Audrey Amato

Saint Louis,Missouri

Summary

Motivated, energetic, and detail-oriented professional with hands-on experience in client experience, administrative operations, and brand outreach. Skilled in delivering high-quality client services, supporting operational efficiency, and developing strategic partnerships. Proven ability to enhance customer engagement and create meaningful experiences through effective communication, organization, and collaborative initiatives.

Overview

3
3
years of professional experience

Work History

Client Experience Specialist

PLNK Fitness
St Louis, Missouri
04.2022 - Current
  • Assisted clients with inquiries about memberships, products, and services.
  • Conducted orientations for new clients and introduced them to instructors.
  • Checked in clients for classes while facilitating purchases of memberships and retail items.
  • Responded promptly to client emails and calls seeking assistance.
  • Restocked supplies and apparel to ensure availability.
  • Maintained the cleanliness of the studio environment to promote professionalism.
  • Collaborated with team members on strategies to enhance client satisfaction.
  • Managed client accounts by updating information and resolving issues efficiently.

Dermatology Intern

Regional Dermatology
St Louis, Missouri
05.2025 - 08.2025
  • Facilitated front-office operations to ensure a welcoming, professional environment for patients.
  • Executed administrative tasks including appointment scheduling, patient check-ins, and record maintenance.
  • Collaborated with staff to optimize patient flow and improve operational efficiency.
  • Maintained cleanliness and organization within the office.
  • Acquired practical experience in dermatology practice management and healthcare office procedures.

Education

BBA - Marketing

San Diego State University
San Diego, CA
05-2028

High School Diploma -

Parkway West High School
St Louis, MO
05-2024

Skills

  • Customer service and support
  • Client management
  • Team collaboration
  • Data entry and scheduling
  • Marketing strategies
  • Communication skills
  • Patience and composure
  • Problem resolution
  • Adaptability and flexibility
  • Multitasking abilities
  • Front-office operations
  • Fast learner
  • Attention to detail
  • Organizational skills
  • Time management
  • Partnership development

Affiliations

  • Competitive dancer on the Stars of Tomorrow dance team through Charmette Academy of Dance (2015-2024).
  • Current member of Alpha Phi International Fraternity (2024-present).
  • Brand outreach and director of partnerships for a philanthropic event for the Alpha Phi Foundation, funding research and awareness for women's heart health (Summer 2025).

Timeline

Dermatology Intern

Regional Dermatology
05.2025 - 08.2025

Client Experience Specialist

PLNK Fitness
04.2022 - Current

BBA - Marketing

San Diego State University

High School Diploma -

Parkway West High School

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