Audrey Barnes
Moyock,NC
Summary
Results-oriented Benefits Analyst with expertise in data analysis, compliance, and benefits administration. Proven ability to conduct audits and generate insightful reports to enhance program efficiency and cost-effectiveness.
Overview
5
5
years of professional experience
Work History
Benefits Analyst
Lockton - Constellis
Moyock, North Carolina
06.2023 - Current
- Conducted regular audits of benefit programs to identify areas for improvement and cost savings.
- Developed detailed reports on benefits utilization, costs, trends and variances.
- Ensured accuracy of payroll deductions for all employee benefits according to established guidelines.
- Participated in annual open enrollment meetings with employees to explain plan changes or options.
- Assisted in the administration of health, dental, vision and life insurance plans.
- Reviewed invoices submitted by third-party administrators against actual payments made by the company.
- Assisted with audits by preparing accounts and providing information.
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, and HIPPA.
- Stayed current with benefits trends and legislation through continuous education and professional development.
- Collaborated with HRIS team to ensure benefits data integrity and streamline enrollment processes.
- Ensured compliance with federal, state, and local regulations affecting benefits programs, including ACA and ERISA.
Associate Client Support Consultant
ADP
Norfolk, VA
08.2021 - 06.2023
- Demonstrated strong sense of ownership for customer issues, displaying empathy and maintaining productive dialogue throughout open requests.
- Provided expert guidance to clients on ADP's payroll and HR solutions.
- Coordinated with other departments to ensure customer satisfaction.
- Facilitated communication between internal teams and external clients.
- Analyzed customer requirements to recommend the best course of action.
- Conducted detailed analysis of client data to identify trends or inconsistencies.
- Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.
Education
MBA - Leadership And Management
Arizona State University
Tempe, AZ05-2025
Bachelor of Science - Community Health
Arizona State University
Tempe, AZ05.2021
Skills
- Benefits administration
- Data analysis
- Compliance knowledge
- Team collaboration
- Microsoft Excel
- Report generation
- Verbal and written communication
- Open enrollment
- Policy interpretation
- Healthcare benefits
- Payroll coordination
- ADP workforce now
- HRIS systems
- Cost analysis
- Analytical skills
Timeline
Benefits Analyst
Lockton - Constellis
06.2023 - Current
Associate Client Support Consultant
ADP
08.2021 - 06.2023
MBA - Leadership And Management
Arizona State University
Bachelor of Science - Community Health
Arizona State University