Cynthia Hamm
Toms River,NJ
Summary
Ambitious Employee Benefits Manager with extensive experience, seeking to utilize my organization and leadership expertise as a Benefits Manager with focus on driving results through strategic planning and collaboration
Overview
26
26
years of professional experience
1
1
Certification
Work History
Benefits Analyst
VNA Health Group
02.2020 - Current
- Managed the transition from UKG to ADP Workforce Now August 2021—implementation of eligibility groups, multiple medical plans, dental, vision, ancillary lines, voluntary benefits for OE 2022. Implementation of ADP TPI.
- Support all benefit onboarding and integration for new acquisitions.
- Review weekly payroll exchange files to vendors for accuracy, revision and updates.
- Document and update all daily/monthly/annual operating processes and procedures for benefit plan administration.
- Monthly vendor premium audits and payment processing.
- Respond to employee requests for med/rx/den/vision enrollment, claims, plan design questions in a timely fashion. Haste enrollments.
- Identify inconsistencies and resolution of vendor invoicing.
- Review monthly COBRA reports for accuracy and adjustments.
- Employee benefit add/deletes/changes as deemed necessary in ADP Workforce Now.
- Tracking and uploading medical licenses and certifications onto ADP Workforce Now.
- Manage relationships with vendors and 3rd party administrators.
- Annual Open Enrollment for 11 VNA entities – coordinate process, planning and update of benefit communications for employee education and enrollment. Respond to inquiries, collection of supporting documents.
- Workman Compensation annual audits.
- CMS reporting; 5500 review and filing, Annual PCORI filing
- Related Projects as deemed necessary or assigned.
Perpetual Field Enrollment Manager/Counselor
AON – Univers Workplace Solutions (formerly Custom Benefit Plans)
08.2011 - 01.2020
- Hackensack Meridian: 2015-2018 – New Hire Benefit Orientations twice weekly. Travel to various locations to conduct onsite one-to-one benefit education and enrollments.
- Group Benefit Presentations and education, individual counseling and enrollment for national large group clients offering Core and Voluntary Benefit Plans requiring travel to multiple states.
- Team Lead and Training, shift scheduling, timesheet reporting.
- 100% travel
- (Case by Case assignment)
Owner/Benefits Consultant
CDC Employee Benefits, Inc.
01.2007 - 01.2020
- Marketing, Sales and Service of group life, LTD, STD/DBL, medical, dental, vision, Section 125 Plans.
- Census data collection, RFP submissions, Health Connect quoting and Proposal Presentations.
- Preparation of Employee OE and New Hire folders.
- Administration of COBRA, enrollment/billing reconciliations, claim resolution on-site education meetings.
- Improved communication between employers and employees through education meetings.
- Influenced employers/employees regarding benefit contributions.
- HR Consulting/Contract/Project and Administration of DB and DC Pension Plans for select Clientele.
Benefits Manager
Northeast Insurance Services (Contract Position)
07.2018 - 12.2018
- Contracted to manage the Director of Benefits responsibilities during her maternity leave.
- New and renewal business marketing, presentations, education of group and individual clients.
- Group and individual new business and renewal of Health, Dental, Vision, Term Life, LTD, LTC
- Resolution of claims and premium issues. Adds/deletes/changes as needed.
- Cross selling voluntary lines of coverage.
- 10% travel
HR/Benefits Consultant
Financial Executives International
06.2000 - 06.2013
- On-site 2-3 days per week and twice yearly to DC office
- Hiring, terminations, verbal and written counseling. New Hire Orientations and Exit interviews.
- Maintenance of all Personnel, Pension, 401K and Workmen Compensation records.
- Day-to-day administration for all HR and Benefits.
- Monthly, quarterly and annual reports for all employee benefit plans, 401k plan and Defined Pension Plan.
- Collaborated with Director of HR and CFO for quarterly board meetings.
- Processed all benefit enrollments, pension requests, 401k loans.
- Distribution of all regulated notices related to employee benefit plans, pension plan and 401k plan.
- Annual 401K restatement.
- Annual Workmen Compensation audit.
Account Executive
Commerce Insurance Services
01.2002 - 01.2007
- Sales and Service of group life, LTD, STD/DBL, medical, dental, vision, Section 125 Plans.
- Primary contact between client and carriers.
- Interim and Annual Renewal clients visits. Coordinate and attend employee Open Enrollment meetings and Benefit Fairs. Develop the client communications.
- Maintain broker database.
- Manage the RFP and marketing process. Create client proposals.
- Identify problems and develop strategic solutions with the client.
- Educate, advise and guide clients on compliance with ERISA, COBRA, FMLA, 5500’S.
- Consulting/Contract/Project and Administration of Human Resources, DB and DC Pension Plans for select Clientele.
Education
Katherine Gibbs College
New YorkSkills
- Microsoft Excel
- Employee relations
- Benefits administration
- Benefits strategy
- New employee orientations
- Policy interpretation
- Benefits interpretation
- Open enrollment
Certification
Resident NJ Life and Health, Non-Resident NY, Florida, Virginia
Timeline
Benefits Analyst
VNA Health Group
02.2020 - Current
Benefits Manager
Northeast Insurance Services (Contract Position)
07.2018 - 12.2018
Perpetual Field Enrollment Manager/Counselor
AON – Univers Workplace Solutions (formerly Custom Benefit Plans)
08.2011 - 01.2020
Owner/Benefits Consultant
CDC Employee Benefits, Inc.
01.2007 - 01.2020
Account Executive
Commerce Insurance Services
01.2002 - 01.2007
HR/Benefits Consultant
Financial Executives International
06.2000 - 06.2013
Katherine Gibbs College