Audrey Buettgenback
Boston,NY
Summary
Accomplished Medical Administrative Secretary with a proven track record at Medix Staffing, enhancing clinic operations and patient care. Expert in medical terminology and HIPAA compliance, coupled with exceptional telephone etiquette. Achieved seamless communication between healthcare providers and patients' families, significantly improving treatment coordination and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Administrative Secretary
Medix Staffing (Mount Auburn Hospital/BILH)
10.2023 - Current
- Served as liaison between healthcare providers and patients'' families, ensuring clear communication regarding treatment plans and progress updates.
- Contributed to smooth daily clinic operations by managing telephone lines, directing calls appropriately and taking detailed messages when needed.
Rad II /Medical Office Administrative Assistant
Medix Staffing (Atrius Health Fenway)
01.2023 - 06.2023
- Supported office staff and operational requirements with administrative tasks.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
CNA
Presentation Rehabilitation and Skilled Care Center
08.2022 - 01.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA/Advanced CMA
Dow Rummel Village
07.2018 - 10.2021
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05-2019
Skills
- Professional telephone etiquette
- Medical terminology expertise
- HIPAA compliance
- Patient scheduling proficiency
Timeline
Medical Administrative Secretary
Medix Staffing (Mount Auburn Hospital/BILH)
10.2023 - Current
Rad II /Medical Office Administrative Assistant
Medix Staffing (Atrius Health Fenway)
01.2023 - 06.2023
CNA
Presentation Rehabilitation and Skilled Care Center
08.2022 - 01.2023
CNA/Advanced CMA
Dow Rummel Village
07.2018 - 10.2021
High School Diploma -
Lincoln High School
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