Audrey Byrne
Grand Prairie,TX
Summary
Proven leader and efficient multitasker, excelled as Shift Lead at ShareTea, enhancing customer satisfaction and streamlining operations. Further used my skills as a barista at Moge Tee where I continued to loyally and efficiently serve customers and deliver well-crafted beverages. Most recently as a Cafe Team Member, I successfully built a rapport amongst guests for maintaining quality service specially catered to each members needs. My organizational skills and ability to learn quickly drove significant improvements in service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cafe Team Member
Life Time
05.2023 - Current
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Prepared sandwiches, soups, salads and beverages using a Merry Chef to promote fresh and quality products.
- Developed loyal customer base through friendly interactions and genuine interest in their preferences.
- Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining attention to detail.
- Boosted sales through suggestive selling and promoting seasonal menu items.
- Assisted in inventory management, ordering supplies as needed for optimal cafe operations.
Barista
Moge Tee
07.2022 - 03.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated, blenders, commercial tea brewers, hot plates, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Shift Lead
ShareTea
03.2020 - 06.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Bachelor of Science - Biology
University of Texas At Arlington
Arlington, TX05.2026
No Degree -
Tarrant County College
Arlington05.2024
High School Diploma -
Lake Ridge High School
Mansfield, TX05.2021
Skills
- Order taking accuracy
- Organizational Skills
- Cash handling proficiency
- Quick Learner
- Efficient multitasking
- Creative Problem Solving
Timeline
Cafe Team Member
Life Time
05.2023 - Current
Barista
Moge Tee
07.2022 - 03.2023
Shift Lead
ShareTea
03.2020 - 06.2022
Bachelor of Science - Biology
University of Texas At Arlington
No Degree -
Tarrant County College
High School Diploma -
Lake Ridge High School