Audrey Daily
Canal Winchester,OH
Summary
Accomplished Restaurant Zone Manager at Raising Canes, adept in shift management and customer-oriented services. Proven track record in enhancing staff performance and resolving complaints, ensuring a high level of customer satisfaction. Skilled in kitchen oversight, with a focus on efficiency and quality. Demonstrated leadership in coaching teams towards excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Zone Manager
Raising Canes
Groveport, OH
06.2024 - Current
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Enhanced staff performance with coaching and mentoring, building upon skills.
- Resolved guest complaints with prompt, personalized service.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Crew Member
Raising Canes
Groveport, OH
09.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Merchandiser
Sam's Club
Pickerington, OH
10.2022 - 12.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Crew Member
Raising Canes
Miamisburg, OH
02.2022 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sterile Processing Technician
Genesis Healthcare System
Zanesville, OH
12.2017 - 02.2020
- Managed inventory software to track and maintain accurate records of sterilized instruments and supplies.
- Inspected and tested equipment for proper functioning before and after sterilization processes.
- Trained new staff on proper sterilization procedures, enhancing overall team competency and efficiency.
- Utilized ultrasonic cleaners to remove contaminants from medical tools, maintaining high standards of cleanliness.
Education
Maysville High School
Zanesville, OHSkills
- Shift management
- Customer-oriented
- Complaint resolution
- Pre-shift walk-through
- Kitchen oversight
Timeline
Restaurant Zone Manager
Raising Canes
06.2024 - Current
Crew Member
Raising Canes
09.2023 - 06.2024
Merchandiser
Sam's Club
10.2022 - 12.2023
Crew Member
Raising Canes
02.2022 - 05.2022
Sterile Processing Technician
Genesis Healthcare System
12.2017 - 02.2020
Maysville High School