Audrey Edwards
Saint George ,UT
Summary
Dynamic leader with a proven track record at Fabulous Freddy's Car Wash, enhancing service delivery and customer satisfaction. Skilled in staff management and training, with a keen eye for detail and priority management. Boosted team performance through effective mentoring, showcasing exceptional analytical thinking and customer service capabilities.
Overview
3
3
years of professional experience
Work History
Car Wash Supervisor/Ticket Writer
Fabulous Freddy's Car Wash
Saint George, Utah
04.2024 - Current
- Trained staff on best practices to enhance service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Host
Applebee’s
Saint George, Utah
09.2021 - 04.2024
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Managed reservations to optimize seating and minimize wait times.
- Facilitated communication between kitchen and front-of-house to streamline service.
- Enhanced atmosphere with attentive service and personalized attention.
Education
Diploma - General
Pine View High School
Saint George, Utah05.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Analytical thinking
- Priority management
Timeline
Car Wash Supervisor/Ticket Writer
Fabulous Freddy's Car Wash
04.2024 - Current
Host
Applebee’s
09.2021 - 04.2024
Diploma - General
Pine View High School