Languages
Summary
Overview
Work History
Timeline
Education
Skills
Server

Audrey Fields

Miami,FL

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Server

Yard House
Coral Gables, FL
01.2022 - 09.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Hipot
Miami, FL
07.2021 - 12.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Timeline

Server

Yard House
01.2022 - 09.2022

Server

Hipot
07.2021 - 12.2021

Associate of Applied Business - International Business

Florida International University

Education

Associate of Applied Business - International Business

Florida International University
Miami, FL
06.2025

Skills

  • Customer Service and Rapport
  • Dining Room Cleaning and Upkeep
  • Team Player
  • High-Volume Dining

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Audrey Fields