Audrey Hepburn
Fort Hood,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Sales Associate
Lasandrii’s Boutique
Jamaica
01.2019 - 08.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Administrative Assistant
Caretaker North East Manchester
Spalding P.O., Manchester
06.2008 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Supervisor
Population Census Statistical Institute of Jamaica
06.2011 - 08.2011
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed and implemented customer service policies to enhance satisfaction.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
Teacher - Food Technology , Child Development, Tutor S3, S6 & L2
St Andrews High School
Croydon
09.2005 - 06.2007
- Graded and evaluated student assignments, papers, and course work.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created and developed lesson plans to meet students' academic needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Social Worker
Social Development Commission
09.1995 - 08.2003
- Maintained regular contact with clients by calling and visiting clients' homes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
Teacher Food Technology
John Bramston School
Witham Essex
09.2001 - 01.2003
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Developed and implemented classroom routines to address varying student needs.
Teacher Food & Nutrition & General Science
Ruseas High School
01.1994 - 01.1995
- Graded and evaluated student assignments, papers, and course work.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Pre Trained Teacher
Spalding Secondary High School
01.1993 - 01.1994
- Planned and implemented integrated lessons to meet national standards.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created and developed lesson plans to meet students' academic needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Helped students explore concepts with engaging, learning-focused activities.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Education
Certificate - Learning Environment Training
Edison Schools
London, England12.2007
Certificate - CBO Leadership Training Programme
Management Institute For National Development
Mandeville, Manchester11.2002
Diploma - Teaching
Church Teachers College
Jamaica, West Indies12.1994
Diploma -
Holmwood Technical High School
Jamaica, West Indies12.1990
Spalding Secondary School
Jamaica, West Indies12.1988
Skills
- Product Sales
- Business Development
- Promotional support
- Upselling
- Order Processing
- Payment Processing
- Client Account Management
- Inventory Control
- Problem-solving skills
- Listening Skills
- Retail Store Operations
- Guest Relations
- Customer Service
- Community involvement
- Positive Role Model and Mentor
- Cultural Sensitivity
- Motivating students
Specialawards
- Letter of recognition - Support to Students – S.A.H.S.- England
- Superb Examination Results July 08 – S.A.H.S.
- Supervision of PGCE student – U.E.L.- England
- Contribution to school getting specialist status – Governors S.A.H.S. – England
- Tutor Award – Supervision of Students
Specialtraining
- 2008-01-01, Class room behaviour, England
- 2003-01-01, Industrial Training, Safety in Schools
- 2003-01-01, Learning Environment, Needs of young adolescents, why students misbehave
- 1999-01-01, 2000-12-31, Computer Literate /SDC, Preparing reports, letters, Microsoft word
- 1998-01-01, 2000-12-31, JSIF/SDC, Community Facilitation Training/Social Work
- 1998-01-01, Jamaica Foundation for Children, Counselling Skills
- 1998-01-01, Drug Abuse Council, Workshops
- 1997-01-01, TELKAR Communications, Modern Protocol & Business Etiquette
Sportsaward
Rules and Regulation Governing – Football, netball, track & field
References
- Vaughn Powell, Justice of Peace, Spalding P.O., Manchester
- Hensley Robinson, Pastor, George North District, Spalding P.O., Manchester
Extracurricular Activities
Team Leader- Lincoln House Sports Day Captain of Junior and senior netball team CTC won National Trophy Member of CTC track team Was a volunteer on the Manchester JA Children Counseling Committee
Hobbies and Interests
- Listening to people
- Cooking
- Playing netball
- Watching or participating in sports activities
Timeline
Sales Associate
Lasandrii’s Boutique
01.2019 - 08.2023
Supervisor
Population Census Statistical Institute of Jamaica
06.2011 - 08.2011
Administrative Assistant
Caretaker North East Manchester
06.2008 - 08.2023
Teacher - Food Technology , Child Development, Tutor S3, S6 & L2
St Andrews High School
09.2005 - 06.2007
Teacher Food Technology
John Bramston School
09.2001 - 01.2003
Social Worker
Social Development Commission
09.1995 - 08.2003
Teacher Food & Nutrition & General Science
Ruseas High School
01.1994 - 01.1995
Pre Trained Teacher
Spalding Secondary High School
01.1993 - 01.1994
Certificate - Learning Environment Training
Edison Schools
Certificate - CBO Leadership Training Programme
Management Institute For National Development
Diploma - Teaching
Church Teachers College
Diploma -
Holmwood Technical High School
Spalding Secondary School