Detail-oriented Store Lead with strengths in inventory management and budgeting. Known for implementing effective sales strategies and enhancing operational workflows to drive profitability and customer loyalty.
Overview
2
2
years of professional experience
Work History
Store Lead
Black Rock Coffee Bar
Montgomery
09.2025 - Current
Supervised daily store operations and ensured smooth workflow execution.
Managed inventory levels and organized stock for optimal flow and accessibility.
Assisted in developing promotional displays to enhance customer engagement.
Scheduled staff shifts to align with peak business hours effectively.
Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
Developed strategies to increase sales and improve efficiency of store processes.
Assisted in hiring and training new employees.
Assistant Store Leader
Black Rock Coffee Bar
The Woodlands
03.2025 - 09.2025
Trained new team members on coffee preparation and customer service standards.
Assisted in daily operations and maintained store cleanliness.
Collaborated with team to create a welcoming environment for customers.
Implemented standard operating procedures for efficient workflow management.
Coached employees to help each reach true potential and expand skill sets.
Barista
Black Rock Coffee Bar
Willis
02.2024 - 03.2025
Provided excellent customer service in a fast-paced environment.
Engaged with customers to foster a welcoming atmosphere and build rapport.
Operated cash register and processed transactions efficiently to minimize wait times.
Ensured cleanliness and organization of coffee bar to enhance customer experience.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.