Audrey Hitsman
Des Moines,IA
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sally Beauty
Des Moines, IA
06.2025 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Ensured that all displays were neat and organized at all times.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Created a positive shopping experience for each customer through effective communication skills.
- Managed inventory levels by monitoring stock levels regularly.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Assisted in the development of new beauty products and services.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Prep Cook
Sunset LTC
Norwalk, IA
04.2025 - Current
- Maintained an accurate inventory of supplies needed for daily operations.
- Checked freshness of food and ingredients prior to use.
- Kept the kitchen area clean at all times during shifts.
- Seasoned cooked dishes properly before serving them.
- Communicated effectively with fellow staff members regarding meal preparations.
- Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Measured ingredients accurately using measuring cups and spoons.
- Organized walk-in coolers and freezers according to established guidelines.
- Prepped vegetables and ingredients by washing, chopping and dicing.
Shoe Cobbler
Des Moines Shoe Repair
Des Moines, IA
06.2024 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
Server
Monsterama
Des Moines, IA
08.2023 - 02.2024
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Dishwasher
801 Chophouse
Des Moines, IA
07.2021 - 05.2023
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Organized trays with cutlery prior to serving meals to customers.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Sanitized surfaces after each use following standard sanitation practices.
Education
High School Diploma -
Lincoln Highschool
Des Moines05-2024
Skills
- Product knowledge
- Makeup application
- Customer consultation
- Sales techniques
- Visual merchandising
- Inventory management
Affiliations
- Photography
- Art
- Makeup
Timeline
Beauty Advisor
Sally Beauty
06.2025 - Current
Prep Cook
Sunset LTC
04.2025 - Current
Shoe Cobbler
Des Moines Shoe Repair
06.2024 - 05.2025
Server
Monsterama
08.2023 - 02.2024
Dishwasher
801 Chophouse
07.2021 - 05.2023
High School Diploma -
Lincoln Highschool