Audrey Ihde
Kuhn Aviation
Daytona Beach
1
Certification
2
years of professional experience
Flexible and dependable early-career candidate with hands-on experience in scheduling, customer service, and document handling. Known for strong organization, time management, and clear communication. Ready to contribute to efficient operations and positive customer experiences.
Work History
Customer Service Representative
3 Months- Oversaw scheduling, maintenance coordination, and day-to-day operations for training aircraft fleet.
- Coordinated intake, organization, and handling of customer documents for consistent documentation management.
- Assisted customers with flight service inquiries, providing accurate information and timely support.
- Responded to calls and emails professionally, maintaining clear communication and consistent follow-up.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Computer Imaging Intern
2 Months- Directed computer setup and imaging workflows to support standard provisioning operations.
- Assembled cable connections and arranged desk components for an SCIF-compliant area.
- Prepared expanded office space by setting up work areas and accommodations for new employees.
Education
Bachelor of Science - Aeronautical Science
- Women in Aviation Member
- Aviation Professionals Collegiate Group Member
Skills
Customer documentation
Scheduling
Data entry
Document management
Problem resolution
Time management
Adaptability
Professional phone demeanor
Certification
Private Pilot's License - 2026
Tail-wheel Endorsement - 2025-Current
High-Performance Endorsement - 2025-Current
Timeline
Customer Service Representative
Kuhn Aviation
05.2026 - 08.2026Read More
Computer Imaging Intern
Spectric Labs
06.2024 - 08.2024Read More
Embry-Riddle Aeronautical University
Bachelor of Science from Aeronautical Science
Read More