Summary
Overview
Work History
Education
Skills
Languages
Timeline
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WENDY REYES

Eagle Pass

Summary

Proactive and empathetic customer service professional with experience in resolving client inquiries and complaints. Known for strong communication skills and teamwork, consistently delivering high customer satisfaction through effective problem-solving and documentation.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

People Ready Staffing Agency
Eagle Pass
04.2025 - Current
  • Resolved customer complaints through effective communication and problem-solving.
  • Assisted clients with inquiries and provided product information.
  • Documented customer interactions and feedback in the system accurately.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Representative

Lane Staffing
Eagle Pass
02.2023 - 03.2025
  • Assisted clients with inquiries and provided product information.
  • Resolved customer complaints through effective communication and problem-solving.
  • Documented customer interactions and feedback in the system accurately.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

CC WINN HIGH SCHOOL
Eagle Pass, TX
06-2016

Skills

  • Complaint resolution
  • Customer documentation
  • Product knowledge
  • Customer inquiries
  • Customer satisfaction
  • Customer relationship management
  • Client assistance
  • Problem solving
  • Active listening
  • Proofreading
  • Strong teamwork
  • Multi-task management
  • Empathy and patience
  • Verbal and written communication
  • Live chat support
  • Customer service

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Representative

People Ready Staffing Agency
04.2025 - Current

Customer Service Representative

Lane Staffing
02.2023 - 03.2025

High School Diploma -

CC WINN HIGH SCHOOL
WENDY REYES