Audrey James
Steele
Summary
Adept Medical Assistant with a proven track record at Springville Pediatrics, excelling in patient care and clinical documentation. Demonstrated ability to enhance patient satisfaction through exceptional customer service and effective communication, ensuring HIPAA compliance. Skilled in immunization administration, contributing to a safer clinic environment. Oriented new staff, showcasing leadership and teamwork capabilities.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Springville Pediatrics
05.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant
Gardendale Pain and Wellness
05.2019 - 05.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Empowered patients through education on self-management techniques for chronic conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Education
High School Diploma -
St. Clair County High School
Odenville, AL05-2020
Skills
- Customer service
- Patient scheduling
- Clinical documentation
- Data entry
- Reliable team player
- Immunization administration
- HIPAA compliance
Timeline
Medical Assistant
Springville Pediatrics
05.2022 - Current
Medical Assistant
Gardendale Pain and Wellness
05.2019 - 05.2022
High School Diploma -
St. Clair County High School
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