Audrey Johnson
Mt. Pleasant,SC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Pyramid Hospitality Group
Charleston, SC
08.2023 - Current
- Interact with customers, clarify questions about beers, deliver personalized recommendations, and maintain a positive atmosphere for guests.
- Develop and deepen expertise in craft beer styles, ingredients, brewing techniques, and specific products offered by brewery.
- Maintain a clean and inviting taproom environment, clean glassware, and ensure all service areas are well-kept
- Adhere to all state and local liquor laws, perform proper ID checks, and ensure responsible alcohol service
Bartender
Dog And Duck LLC.
Mt. Pleasant, SC
02.2022 - 08.2023
- Kept bar organized and clean during busy hours.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
Server
Dog And Duck LLC.
Mt. Pleasant, SC
09.2021 - 08.2023
- Prepared and served food and beverages to customers.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Resolved customer complaints and inquiries in a timely manner.
Summer Camp Assistant Director
Camp Canaan
Rockhill, South Carolina
05.2021 - 08.2022
- Handled complaints and questions from staff and campers for facilitating healthy program environment.
- Coordinated staff meetings with emphasis on unified team efforts and passionate service for participants.
- Brainstormed new activities to strategically expand program's prominence within community.
- Supervised program activities to direct toward organizational objectives.
- Explained rules and safety procedures to participants in recreational activities and demonstrated use of materials and equipment.
- Administered first aid according to prescribed procedures and notified emergency medical personnel when necessary.
Server
Tbonz Gill And Grill
West Ashley, South Carolina
03.2020 - 05.2021
- Troubleshot minor problems and reported larger technical issues.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Managed and coordinated multiple projects while ensuring timely completion.
Shift Lead Manager
Dunkin Donuts
Summerville, South Carolina
03.2020 - 07.2020
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Established and maintained positive and professional employee relationships.
- Tracked store inventories and replenished item levels by ordering new products.
- Prepared and submitted daily reports to management.
Cashier
Dunkin Donuts
Summerville, South Carolina
08.2019 - 03.2020
- Provided efficient and courteous service to customers at all times.
- Managed and coordinated multiple projects while ensuring timely completion.
- Worked with coworkers to complete tasks.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Identified ways to improve efficiency in operations and implemented process changes.
- Responded quickly to meet customer needs and resolve problems.
Hostess
Logan's Roadhouse
Jacksonville, North Carolina
03.2017 - 06.2019
- Troubleshot minor problems and reported larger technical issues.
- Worked with coworkers to complete tasks.
Education
Bachelor Of Arts (B.A.) - Music In Music Education
Winthrop University
Rock Hill, SC01.2023
Skills
- Guest Satisfaction
- Energetic and Outgoing
- Hospitality and Accommodation
- Time Management
- Credit and Cash Transactions
- Safety and Security Procedures
- Hospitality Service
- Problem-Solving Skills
- Safe Food Handling Procedures
- Safe Serving Knowledge
Awards
Dean's List
Certification
TIPS certified
Timeline
Bartender
Pyramid Hospitality Group
08.2023 - Current
Bartender
Dog And Duck LLC.
02.2022 - 08.2023
Server
Dog And Duck LLC.
09.2021 - 08.2023
Summer Camp Assistant Director
Camp Canaan
05.2021 - 08.2022
Server
Tbonz Gill And Grill
03.2020 - 05.2021
Shift Lead Manager
Dunkin Donuts
03.2020 - 07.2020
Cashier
Dunkin Donuts
08.2019 - 03.2020
Hostess
Logan's Roadhouse
03.2017 - 06.2019
Bachelor Of Arts (B.A.) - Music In Music Education
Winthrop University