Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Krueger

Fort Collins,CO

Summary

Innovative and pragmatic L&D Leader with over 9 years experience teaching and training. Experience building an L&D team from the ground-up including building Education Stipend program, building and scaling Employee Onboarding program, Leadership and Development, Implementation of LinkedIn Learning, and Development and integration of Employee Value Proposition with L&D initiatives to drive Engagement. Excellent cross-functional collaboration skills.

Overview

11
11
years of professional experience

Work History

L&D Manager

Encompass Technologies
01.2020 - Current
  • Strategic leadership role reporting to Chief People Officer, partnering with C-level and SVP level leaders to develop talent across a growing technology organization
  • Responsible for creating scalable engagement and development programs for a distributed team of 250+ employees across 22 states and 4 countries
  • Build and manage Employee Onboarding Program, including senior executive onboarding, with blended learning styles to support onboarding of global, remote team members, achieving eNPS >65 across new hires
  • Leverages people data & analytics to create, launch and manage informed/data-driven employee engagement and development programs that include: EVP, Education Stipend, People Team Information Hub, and Company-wide OKR roll-out with 100% leadership engagement
  • Create and manage innovative Leadership Development programs including, New Leader Orientation training series, Leadership Book Club, Leadership Skill Development (Frequent feedback, effective 1:1s, coaching and career development) with 85% participation across leadership
  • Develop, manage and deploy all compliance training programs
  • Own implementation and employee adoption of new tech tools across organizational value streams including: LinkedIn Learning, CultureAmp, Kantata and ZenDesk.
  • Managed annual L&D budgets, maximizing ROI through strategic allocation of resources and cost-effective training methods.

Release Manager

Encompass Technologies
01.2018 - 12.2020
  • Customer-facing leadership role centered around change management, software training and user adoption
  • Collaborate with Product Managers to understand monthly software updates
  • Own change management to ensure customer understand software updates and impacts to business when upgrading to a new version of the software
  • Maintain a book of 80 customers on software released in the past 6 months.

eCommerce Product Manager

Encompass Technologies
09.2016 - 01.2018
  • Independently responsible for rapidly changing B2B eCommerce Platform with over 20,000 users
  • Define product vision and roadmap to drive utilization and revenue
  • Manage feature backlog and prioritize bug fixes
  • Develop features to meet the needs of major projects led by MolsonCoors and Anheuser-Busch.

Adjunct Professor

Colorado State University and Front Range Community College
01.2013 - 08.2015
  • Develop syllabus, coursework and class schedule for traditional and non-traditional students
  • Facilitate coursework and encourage students to evolve critical thinking, communication and idea development
  • Conduct 1:1 student conferences to discuss strengths and areas of improvement.

Education

Master of Fine Arts in Sculpture -

Colorado State University
Fort Collins, CO
05.2013

Bachelor of Arts -

Hope College
Holland, MI
05.2009

Skills

  • Course Creation & Instructional Design
  • Training Delivery/Facilitation
  • Leadership Development
  • Project Management
  • Program Management
  • Employee Engagement
  • DEIB Education
  • Career Pathing
  • Software Training and Implementation
  • OKR Implementation
  • Employee Onboarding
  • Compliance

Technical Tools

  • G-Suite
  • Slack
  • Articulate360
  • LinkedIn Learning
  • Zoom
  • CultureAmp
  • ZenDesk
  • Kantata
  • Rippling

Timeline

L&D Manager

Encompass Technologies
01.2020 - Current

Release Manager

Encompass Technologies
01.2018 - 12.2020

eCommerce Product Manager

Encompass Technologies
09.2016 - 01.2018

Adjunct Professor

Colorado State University and Front Range Community College
01.2013 - 08.2015

Master of Fine Arts in Sculpture -

Colorado State University

Bachelor of Arts -

Hope College

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Audrey Krueger