KRISTIE MORRIS
Ralph Lauren Corp.
1
Certification
19
years of professional experience
I help fashion brands transform complex technology into intuitive customer experiences. With 20+ years in apparel technology, I accelerate software adoption through customer-facing demos, digital assets, and learning strategies that improve workflows and support AI-driven product innovation.
Work History
Global Talent Development Manager
9 Years 11 Months- Led enterprise learning strategy, aligning global design and supply chain initiatives with key business objectives
- Partnered with executives to prioritize learning investments, influencing enterprise transformation
- Defined learning roadmaps based on customer feedback, business priorities, and emerging AI use cases
Manager, Business Training & Process
3 Years 1 Month- Standardized training documentation and business processes supporting global PLM deployment
- Standardized training documentation and business processes to enhance global PLM deployment
- Facilitated product updates through change management and webinars to drive technology adoption across three global regions
Application Analyst
1 Year- Supported enterprise software releases by analyzing workflows, testing systems, and consulting with customers to ensure alignment with user needs
- Authored internal documentation and training materials that streamlined support processes and enhanced overall user experience
- Partnered with development teams to validate customer feedback and feature requests, ensuring thorough understanding of use cases prior to production deployment
Senior Application Analyst
2 Years 7 Months- Coordinated testing, documentation, and enterprise product updates with IT leadership
- Coordinated testing and documentation for enterprise product updates with IT leadership to ensure successful implementation
- Supported enterprise sourcing and product systems for 3 years across merchandising and global supply chain teams
Senior Software Implementation Specialist
2 Years 3 Months- Delivered over 50 customer-facing pre-sales demos and implementations, enhancing client understanding of software solutions
- Engaged designers to define use cases, streamlining digital product development workflows
- Communicated customer feedback and product stories to Product teams, shaping future product enhancements
Education
Master of Science - Instructional Design & Learning Technology
Bachelor of Arts - Fashion Merchandising & Design
Associate of Science - Engineering Technology
Skills
3D CAD
Content Creation Tools
AI Adoption
CAD
Change Management
Cross-functional Leadership
Cross-functional Leadership
Customer Discovery
Customer Success
Customer Success
Design Operations
Digital product creation
Executive Presentations
Executive Presentations
Learning Technologies
Fashion Technology
AI-Enhanced Learning
Learning Strategy
Product Demonstrations
Product Demonstrations
SAP
Software Implementation
Solutions Consulting
Solutions Consulting
Stakeholder Management
Stakeholder Management
Workflow Analysis
Adobe After Effects
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe Premiere Pro
AI content creation
Articulate Storyline
Camtasia
ChatGPT
Confluence
Digital Learning Development
Digital Product Creation (DPC)
Jira
Learning Management Systems
Microsoft 365
Microsoft Copilot
Miro
PDM
Product management
Rise
SAP
WalkMe
E-learning design
Remote Learning
Training development
LMS Administration
Hybrid Learning
Tailored Learning
Remote employee training
Training coordination
Curriculum Design
Talent Development
Project management
Content development
Instructional delivery
Learning Analytics
Effective Communication
Program Design
Performance Metrics
Certification
- Adobe Captivate Certificate
- Change Management Certificate
- Designing Instruction Programs
- Business Process Analysis and Design
- User and System Requirement for Successful Software Development
Timeline
Global Talent Development Manager
Ralph Lauren Corp.
04.2014 - 03.2024Read More
Manager, Business Training & Process
Phillips Van Heusen
03.2011 - 04.2014Read More
Application Analyst
TEKsystems
03.2010 - 03.2011Read More
Senior Application Analyst
Liz Claiborne Inc. (Tapestry)
10.2007 - 05.2010Read More
Senior Software Implementation Specialist
Gerber Technology (Lectra)
07.2005 - 10.2007Read More
Southern Polytechnic State University
Associate of Science from Engineering Technology
Read More
Franklin University
Master of Science from Instructional Design & Learning Technology
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Clark Atlanta University
Bachelor of Arts from Fashion Merchandising & Design
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