Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Audrey Lyons

Dawsonville,GA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Identity and Credentials Specialist 1

Ga Department of Drivers Services
Cumming , GA
06.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Certified Medical Assistant

Georgetown Pediatrics
Cumming, GA
01.2023 - 08.2025
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Incorporated outside records into charts and EHR.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Certified Medical Assistant

Cleaver Medical Group, Pain Management
Dawsonville, GA
06.2021 - 08.2022
  • Cleaned and maintained medical equipment following procedures and standards.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.

Education

CCMA - Medical Assisting

North Georgia Nursing Academy
Oakwood, GA
06-2021

CNA - Certified Nursing Assistant

Giving Care Education Center
Woodstock, GA
07-2013

GED -

Lanier Technical College
Oakwood, GA
09-2003

Skills

  • Identity verification
  • Electronic health records
  • Data entry
  • Sample collection
  • Equipment maintenance
  • Patient communication
  • Decision-making
  • Interpersonal skills

Certification

  • CCMA
  • CPR

References

References available upon request.

Timeline

Identity and Credentials Specialist 1

Ga Department of Drivers Services
06.2024 - Current

Certified Medical Assistant

Georgetown Pediatrics
01.2023 - 08.2025

Certified Medical Assistant

Cleaver Medical Group, Pain Management
06.2021 - 08.2022

CCMA - Medical Assisting

North Georgia Nursing Academy

CNA - Certified Nursing Assistant

Giving Care Education Center

GED -

Lanier Technical College

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