Accomplished shift lead with experience in supervising team operations and implementing food safety protocols. Skilled in managing inventory and completing tasks in a timely manner, contributing to high customer satisfaction.
Work History
Shift Lead
1 Year 5 Months
Tropical Smoothie Cafe | 03.2025 - 08.2026
Supervised team operations during busy summer days, catering orders, and prep lists.
Trained new staff.
Managed inventory using FIFO procedures, and creating new prep lists/prepping to ensure there were no shortages of items.
Implemented food safety protocols when prepping or handling food to ensure customers' food was safe to eat.
Resolved any customer complaints to ensure satisfaction.
Completed store opening and closing procedures which include but are not limited to: sweeping, mopping, closing/assigning the register drawer, prepping food, wiping down the lines, changing trash bags, cleaning the bathrooms, and counting the drawer.
Education
High School Diploma
Gulf Breeze High School | Gulf Breeze, FL
- Captain of the Soundwave Band's color guard, and winter guard team