Audrey Martin

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
• Printed dining checks with total due, collected payment and offered receipts to complete transactions
• Supervised set up of banquet food stations and coordinated service to multiple dining areas
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Greeted patrons upon arrival at salon, offering prompt, courteous service
• Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks
• Managed cash flow, business transactions, banking, and accounting processes
• Scheduled appointments by phone, email and in person and recommended additional services
• Handled all payments and refunds, making sure that charges and correct tax were applied
• Coached and trained employees to optimize performance and achieve demanding business objectives
• Managed salon's master calendar to organize customer appointments, employee schedules and special events
• Achieved personal sales goals by upselling products to meet individual needs
• Controlled inventory by tracking expenses, purchases, and shelf stock.

• Co-managed all water rights ensuring all irrigation and ditches were operating correctly
• Managed and conducted all operations of farm work and home remodeling work
• Oversaw the care and breeding of livestock, including feeding, health care, and breeding programs
• Implemented sustainable farming practices and exploring innovative technologies to improve efficiency.