Summary
Overview
Work History
Education
Skills
Timeline
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Sean Morris

Lee's Summit,MO

Summary

Proven to excel in high-pressure environments, leveraged a strong work ethic and exceptional customer service skills, enhancing guest relations and boosting sales through effective suggestive selling. Recognized for outstanding performance improvement, and ensured customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Server

Texas Roadhouse
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server Assistant

Texas Roadhouse
07.2022 - Current
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.

Education

HVAC/R Certificate - HVAC/R

Metropolitan Community College
Kansas City, MO
12.2024

High School Diploma -

Lee's Summit North High School
Lee's Summit, MO
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Sales expertise
  • Performance Improvement
  • Suggestive Selling
  • Guest Relations Management

Suggestive Selling

Guest Relations Management

Timeline

Server

Texas Roadhouse
06.2024 - Current

Server Assistant

Texas Roadhouse
07.2022 - Current

HVAC/R Certificate - HVAC/R

Metropolitan Community College

High School Diploma -

Lee's Summit North High School

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Sean Morris