Audrey Mattison
Albuquerque,NM
Summary
Oversaw support for government agencies and healthcare programs in an administrative and financial capacity.,Managed budgetary operations and regulatory compliance to optimize organizational effectiveness.,Facilitated communication to address and resolve operational and financial issues.,Improved intake processes, enhancing efficiency and reducing time spent.,Processed substantial volumes of invoices and per diem on a daily basis.
Overview
26
26
years of professional experience
Work History
Chief Executive Assistant
State of the Heart Recovery
07.2024 - 03.2026
- Assisted executive leadership in managing daily operations to promote efficiency and meet organizational goals.
- Handled accounts payable processes, managed financial deposits, and tracked expenses.
- Monitored budgets and supported resource allocation efforts.
- Coordinated procurement and ordering of supplies and operational resources.
- Helped with compliance oversight to maintain regulatory and operational standards.
- Supported daily program operations and facilitated leadership decision-making.
- Managed multiple property units effectively.
Program Director
New Mexico Treatment Services
02.2021 - 07.2024
- Managed daily operations for treatment program while supporting nursing, administrative, counseling, and pharmacy staff.
- Assisted in enhancing program revenue through improved intake and billing processes.
- Recognized billing gaps and created methods to secure additional revenue.
- Developed systems for tracking client balances, receivables, and payments.
- Facilitated patient placements and care coordination with treatment facilities across New Mexico and nationwide.
Human Trafficking Victim Advocate
LifeLink / Sojourners
07.2022 - 07.2024
- Coordinated victim services by providing housing assistance, facilitating access to benefits, arranging transportation, and developing care plans.
- Collaborated with law enforcement and federal agencies to support victims during crisis interventions and sting operations.
- Reviewed financial documentation for compliance with grant funding protocols.
- Identified and resolved financial discrepancies by working closely with accounting and program teams.
Financial Specialist
New Mexico Department of Public Safety-NM State Police
04.2015 - 02.2021
- Assisted in conducting financial audits and tracking purchase order invoices along with departmental spending.
- Helped process travel reimbursements and manage financial reports for statewide operations.
- Supported resolution of accounts payable and procurement issues for state police departments.
- Assisted procurement team with goods and supplies, sourced suppliers, called for quotes and negotiated pricing
- Maintained financial records and reporting through share maps and DFA chart of accounts systems.
Lead Teller
State Employees Credit Union
09.2012 - 04.2015
- Guided teller operations and supported new staff training.
- Facilitated customer interactions for loan and account assistance.
- Balanced cash drawers and verified ATM transactions, resolving discrepancies.
Service Manager
Wells Fargo
07.2000 - 08.2012
- Assisted in managing branch operations and supported a team of over 12 employees.
- Aided in adhering to banking regulatory policies and procedures.
- Participated in hiring, training, and employee skill development.
- Helped with daily cash balancing, ATM audits, and vault reconciliation.
- Contributed to account research, reconciliations, and financial reporting.
Education
Santa Fe Community College
Santa Fe, NMEsthetician
Calles Beauty School
Albuquerque, NMSkills
- Budget Monitoring
- Administrative Operations
- Accounts Payable & Receivable
- Compliance
- Team Leadership
- Problem Solving
- Adaptability
- Process Improvement
- Problem Solving
- Time Management
- Microsoft Excel, Microsoft Office, Adobe
Timeline
Chief Executive Assistant
State of the Heart Recovery
07.2024 - 03.2026
Human Trafficking Victim Advocate
LifeLink / Sojourners
07.2022 - 07.2024
Program Director
New Mexico Treatment Services
02.2021 - 07.2024
Financial Specialist
New Mexico Department of Public Safety-NM State Police
04.2015 - 02.2021
Lead Teller
State Employees Credit Union
09.2012 - 04.2015
Service Manager
Wells Fargo
07.2000 - 08.2012
Santa Fe Community College
Esthetician
Calles Beauty School