Audrey McEldowney
Columbus,OH
Summary
Dependable Asset Protection professional with 15 years of experience. Extensively knowledgeable about Fortune 500 Home Office and Warehouse environments. Dedicated to creating accountable community workspace to decrease shrink, increase profits and comprehensively streamline asset protection systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Asset Protection Officer
VS&Co
05.2022 - Current
- Responsible for leading team of 6 officers which includes coaching and scheduling
- Conduct assessments on members of team to ensure job readiness and knowledge
- Observe, accurately report, and follow up on incidents which include: First Aid, Life Safety, and Internal Theft
- Develop strong working relationships with associates to help mitigate loss
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Wrote reports outlining activities and results.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Asset Protection Officer
VS&Co
04.2013 - 05.2022
- Provide excellent customer service to all individuals who enter campus
- Maintain access control of multiple buildings through alarm programs and CCTV
- Responsible for taking control of safety and medical emergencies with a sense of urgency and professionalism
- Develop strong working relationships with associates to help mitigate loss
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Asset Protection Investigator
VS&Co, Herald Square
09.2012 - 04.2013
- Responsible for overseeing overnight operations as only security professional in building
- Investigate internal and external thefts
- Maintain access control through alarm programs and CCTV
- Perform CCTV audits to ensure all devices are working properly
- Train and coach store team members on safety issues and Asset Protection topics.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Lead Asset Protection Officer
VS&Co
01.2012 - 09.2012
- Responsible for leading a team of 11 officers which included coaching on best practices and areas of improvement
- Direct team in absence of upper management
- Conduct assessments on members of the team to ensure job readiness and knowledge
- Observe, accurately report, and follow up on incidents which include: First Aid, Life Safety, and Internal Theft
- Develop strong working relationships with associates and contractors as well as maintaining building and campus knowledge
- Responsible for providing excellent customer service to all individuals who enter the campus from gate to lobby
- Maintain access control of multiple buildings through alarm programs and CCTV
- First responder responsible for taking control of safety and medical emergencies with a sense of urgency and professionalism
Education
No Degree - Anthropology
Columbus State Community College
Columbus, OHNo Degree - Anthropology
Ohio State University
Columbus, OHHigh School Diploma -
Marietta High School
Marietta, OH05.2008
Skills
- CCTV Monitoring
- Report Writing Abilities
- Physical Apprehensions
- Crisis Situations
- Active Listening
- Critical Thinking
- Team Training
- Medical Emergency Response
- Investigate Incidents
- Customer Experience
Certification
American Red Cross
Certified CPR/AED/First Aid
Additional Information
- U.S. Coast Guard Active Duty - 2008-2009, Honorable Discharge with excellent marks on record, National Defense Medal
Timeline
Lead Asset Protection Officer
VS&Co
05.2022 - Current
Asset Protection Officer
VS&Co
04.2013 - 05.2022
Asset Protection Investigator
VS&Co, Herald Square
09.2012 - 04.2013
Lead Asset Protection Officer
VS&Co
01.2012 - 09.2012
No Degree - Anthropology
Columbus State Community College
No Degree - Anthropology
Ohio State University
High School Diploma -
Marietta High School