Audrey Niedringhaus
College Station
Summary
Detail-oriented professional with extensive experience in customer service and healthcare. Proven track record of enhancing patient care and customer satisfaction through effective time management and communication skills. Recognized for adaptability in diverse environments and commitment to delivering excellence.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
Mountain High Outfitters
Huntsville
05.2026 - 08.2026
- Optimized visual appeal of product displays through regular maintenance and organization.
- Ensured accurate processing of sales transactions via point-of-sale systems.
- Managed cashier duties by accurately processing payments and handling change for optimal transaction efficiency.
- Improved customer service experiences by collaborating with team members to address customer needs effectively.
- Promptly addressed customer inquiries and resolved issues professionally.
- Assisted customers in locating products, answering questions, and offering advice.
- Restocked merchandise effectively on sales floor and in storage areas.
- Delivered product and service information through incoming calls, assisting customers in making informed purchasing decisions.
Intern
Huntsville Hospital System
Huntsville
01.2025 - 05.2025
- Coordinated patient intake and registration processes, ensuring seamless workflow for healthcare staff.
- Communicated with patients to collect essential information efficiently.
- Identified customer needs promptly to enhance service delivery.
- Assisted nursing staff in patient care tasks, enhancing daily operations and patient experience.
- Assisted with patient transfers from bed to wheelchair or stretcher.
- Delivered emotional support to patients, fostering comfort and trust during healthcare interactions. to provide comfort and emotional support.
- Collaborated with healthcare team to deliver quality patient care.
- Obtained vital signs and reported changes to staff nurse or physician.
Customer Service Clerk
Publix
Huntsville
09.2021 - 04.2024
- Resolved customer complaints promptly, reinforcing trust and loyalty through effective problem-solving.
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Processed transactions efficiently at checkout, ensuring accuracy and speed.
- Collaborated with team members to enhance customer experience through streamlined communication and support.
- Educated customers on promotions and store policies, increasing engagement and informed purchasing decisions.
- Managed inventory by restocking shelves to maintain product availability.
- Maintained cleanliness and organization of store displays to create an inviting atmosphere.
- Ensured compliance with all laws and regulations regarding product sales.
Education
Bachelor of Science - Biomedical Sciences
Texas A&M University
College Station, TX05-2029
Skills
- Patient care
- Effective communication
- Problem-solving
- Time management
- Data collection
Certification
- BLS Certified, American Heart Association, 2025
Timeline
Sales Associate
Mountain High Outfitters
05.2026 - 08.2026
Intern
Huntsville Hospital System
01.2025 - 05.2025
Customer Service Clerk
Publix
09.2021 - 04.2024
Bachelor of Science - Biomedical Sciences
Texas A&M University