Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Oswald

Wing

Summary

Proactive and versatile professional with a proven ability to quickly adapt to new challenges. Demonstrates a strong work ethic, problem-solving abilities, and teamwork skills. An effective communicator with exceptional interpersonal skills who is looking to further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Barista

Caribou Coffee
Bismarck
10.2024 - 12.2025
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.

Secretary

State Of North Dakota
Bismarck
01.2025 - 05.2025
  • Organized and maintained filing systems on an ongoing basis to ensure efficient retrieval times.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Utilized computer software programs to create reports, labels, forms.
  • Troubleshot office equipment, computer hardware and software issues.
  • Answered telephones, directed calls, and took messages.
  • Typed, formatted and edited correspondence and other documents.

Secretary Intern

Kist Livestock Auction
Mandan
08.2024 - 09.2024
  • Contributed to a positive work environment through exceptional customer service skills when interacting with staff and visitors.
  • Enhanced office efficiency by organizing and filing documents, and processing incoming
    correspondence.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong attention to detail while maintaining confidential information securely within company databases.
  • Liaised between departments to facilitate effective communication lines necessary for smooth workflow processes.
  • Assisted coworkers and staff members with special tasks on a daily basis.

Research Intern

Ecological Insights
Hazelton
04.2024 - 09.2024
  • Collected, analyzed, and organized data, updated spreadsheets, and produced timely
    reports.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Troubleshot and performed preventative maintenance on experimentation instruments and
    laboratory equipment.
  • Organized research materials, maintaining a well-ordered workspace conducive to
    productivity.
  • Performed data entry tasks meticulously, maintaining high levels of accuracy throughout
    the entire dataset.
  • Maintained open lines of communication with project leads and team members for effective
    collaboration on common goals.

Education

High School Diploma -

Legacy High School
Bismarck, ND
01-2025

Skills

  • Complex problem-solving
  • Adaptability and flexibility
  • Interpersonal skills
  • Multitasking and time management
  • Attention to detail
  • Organizational skills
  • Customer service
  • Digital and physical file management

Timeline

Secretary

State Of North Dakota
01.2025 - 05.2025

Barista

Caribou Coffee
10.2024 - 12.2025

Secretary Intern

Kist Livestock Auction
08.2024 - 09.2024

Research Intern

Ecological Insights
04.2024 - 09.2024

High School Diploma -

Legacy High School

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