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Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Enthusiastic communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Healthcare professional with an experienced background in medical office administration. Successfully managed front-desk operations, patient scheduling, and medical records ensuring efficient workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.

Administrative professional with over a decade experience in office administration in the healthcare/medical industry. Dedicated to providing a high level of patient-focused care in fast-paced environments with excellent interpersonal and communication skills. Highly detail-oriented with a strong work ethic and willingness to handle multiple, concurrent projects. A resourceful problem solver with a consistently positive attitude. Maintain strict adherence to confidentiality laws and requirements. Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Meticulous administrative professional-bringing demonstrated success in managing nurse station operation's including liaising with healthcare professional to deliver superior care.

 Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills. 

Optometrist Assistant with a strong foundation in customer care and medical office management, leveraging skills in EMR systems and Microsoft Outlook. Demonstrates proficiency in front desk operations and patient care, ensuring a seamless experience for clients. Committed to continuous improvement and delivering exceptional service in a collaborative healthcare environment.
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Audrey Poehlein

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Medical Receptionist

Medical Receptionist/Technician

Office Manager

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Some College - General Studies

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Medical Receptionist

Medical Receptionist/Technician

Office Manager

Some College - General Studies

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