Audrey Robinson
Bulverde,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, organization and exceptional interpersonal skills. Working effectively unsupervised and quickly mastering new skills. Dedicated professional with a proactive attitude and the ability to learn quickly.
Overview
16
16
years of professional experience
Work History
Mortgage Loan Officer
DHI Mortgage Company
San Antonio, TX
10.2011 - 10.2023
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Ensured compliance with all federal, state and local regulations related to mortgage lending.
- Monitored customer accounts throughout the life cycle of each loan transaction.
Owner
The UPS Store Inc.
Marble Falls, TX
05.2010 - 09.2011
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Created marketing campaigns to promote products and services.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
Manager
The UPS Store Inc.
San Antonio, TX
01.2008 - 05.2010
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Water Valley High School
Water Valley, TX08-1993
Skills
- Negotiation Tactics
- Relationship selling
- Financial Analysis
- Document Review
- Goal-Oriented
- Credit check knowledge
- Document analysis
- Regulatory Compliance
Timeline
Mortgage Loan Officer
DHI Mortgage Company
10.2011 - 10.2023
Owner
The UPS Store Inc.
05.2010 - 09.2011
Manager
The UPS Store Inc.
01.2008 - 05.2010
High School Diploma -
Water Valley High School
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