Dedicated and customer-focused individual with 6 years in fast-paced customer service. Skilled in management, communication, and service skills. Reliable, adaptable, and dedicated to maintaining quality service and attention to detail.
Overview
7
7
years of professional experience
Work History
Wine Club Server
Monserate Winery
Fallbrook, CA
06.2025 - Current
Delivered exceptional customer service in high-volume settings, ensuring guest satisfaction.
Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Romano’s Macaroni Grill
Temecula, CA, USA
11.2023 - 06.2025
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently, maintaining focus on guest satisfaction.
Implemented upselling techniques to enhance guest experience and increase sales.
Bussed and reset tables to keep dining room and work areas clean.
Management
Temeku Cinemas
Temecula, CA, USA
06.2019 - 11.2023
Supervised and tracked daily tasks of team members
Addressed customer complaints promptly to maintain customer satisfaction.
Assisted in counting inventory, recording registers, and making daily deposits.
Barista
Better Buzz Coffee / Coffee Bean and Tea Leaf
Temecula, CA, USA
07.2020 - 12.2022
Provided exceptional customer service, teamwork, and beverage crafting
Maintained cleanliness and organization of workstations to uphold health standards.