Kaitlyn Zittel

• Warmly greet guests and provide each table with bread service.
• Give in-depth overview of food and drink menus, display knowledge on select chef specials each evening, answer questions, and make individual recommendations.
• Walk customers through bottled wine selection and recommend wine pairings.
• Coordinate polished table service, maintain prompt attention to guest requests and dining room standards.
• Communicate with kitchen staff to reduce service delays and mitigate mistakes.
• Train new servers on menu knowledge, POS use, and hospitality procedures.
• Create effective strategies for upselling higher-priced wines and food items, contributing to increased revenue growth.
• Serve appetizers and entrees to guests with efficiency and accuracy.
• Generate repeat business by establishing rapport with customers through attentive service and genuine enthusiasm for sharing wine knowledge.
• Complete all daily sidework and stocking.

• Greeted guests promptly and presented sushi and hibachi menu options with accurate order guidance.
• Presented in depth knowledge of menu and special items.
• Took precise food and beverage orders, minimizing errors and supporting consistent guest satisfaction.
• Coordinated meal timing with kitchen staff to support smooth service flow and table readiness.
• Organized tickets, prepped plates, and kept food running area ready.
• Delivered entrées, appetizers, and drinks efficiently while maintaining attention to presentation and temperature.
• Took reservations and fulfilled to-go orders.
• Completed daily stocking, food prep, and server side work.
• Poured wine, sake, and prepared specialty cocktails.
• Ensured each guest had a unique and pleasurable dining experience.
• Cleaned and reset tables for next guests.

• Greeted each guest with a warm and positive welcome.
• Gave a knowledgeable overview of food and drink menus, answering questions and giving personal order recommendations.
• Accurately took and placed orders, communicated with kitchen and bar about allergies or special requests.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Assisted new staff with service standards, menu knowledge, and polished front-of-house etiquette.
• Prepped appetizers for tables in accordance with menu specifications.
• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Checked in with guests throughout service to address requests, substitutions, and special dietary needs.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Cultivated warm relationships with regular customers.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Bussed and reset tables to keep dining room and work areas clean.
• Processed payments accurately and balanced checkouts according to restaurant procedures.
• Maintained clean, organized dining areas by resetting tables and preparing seating for incoming guests.
• Completed daily server side work, prep, and restock.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Conducted door-to-door outreach to engage community members and deliver campaign messaging.
• Conducted "open air" outreach in public spaces to register voters, explain petition initiatives, and collect voter feedback on important issues.
• Collected voter contact information and recorded responses accurately in canvassing databases.
• Engaged in educational political conversations while adapting messaging to diverse audiences.
• Distributed literature and materials to support field organizing and public education efforts.
• Reported daily field activity and constituent feedback to supervisors for route adjustments.
• Maintained professionalism while handling objections and redirecting conversations toward key issues.
• Supported canvassing teams by preparing routes, materials, and outreach packets for fieldwork.
• Displayed adaptability by adjusting strategies based on feedback from supervisors or changes in campaign goals.
• Assisted in training new field canvassers, sharing best practices, and fostering a collaborative team environment.
• Demonstrated resilience in meeting daily quotas for number of doors knocked or contacts made during long hours of work in various weather conditions.

• Prioritized multiple table tickets while maintaining speed, accuracy, and guest satisfaction.
• Inspected orders for completeness, temperature, and garnishes before running food to guests..
• Delivered plated dishes promptly from kitchen to tables, confirming order accuracy and presentation standards.
• Coordinated with servers and kitchen staff to maintain smooth service flow during peak dining periods.
• Followed restaurant service procedures to ensure consistent food delivery and professional guest experience.

• Greeted guests and delivered attentive dine-in service in a fast-paced restaurant environment.
• Prepared alcoholic and non-alcoholic beverages following standard recipes and presentation guidelines.
• Processed orders accurately using point-of-sale system and coordinated timing with kitchen staff.
• Handled cash, card payments, and tabs while balancing drawer transactions.
• Assisted with food running, table clearing, and quick turnarounds during busy shifts.
• Maintained clean bar and dining areas to support sanitation and guest satisfaction.
• Communicated specials, menu items, and order updates to guests clearly and professionally.
• Provided a high level of service to ensure guests had a positive dining experience.
• Kept bar garnishes and alcohol prepped and stocked.

My education focused on music, arts, and literature.

I was involved in dance, theatre, music performance class, choir, as well as high level English writing classes.

Some of the highlights from my time at GRCC include:

• Making the Dean's List three times.
• Making the President's List once.
• Having several poems published in two different issues of the GRCC school magazine.
• Winning two writing scholarship awards.
• Being asked to write the new "school anthem" for the Raiders.