Audrey Rodriguez

• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Trained new bartenders on drink preparation and upselling techniques.
• Cleansed glasses with sanitizing solution after each use.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Provided excellent customer service to resolve customer complaints in a timely manner.

• Upsold customers from shelf to premium brands to help boost sales.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Worked in close collaboration with team members to ensure customers received high-quality service.

• Served food and beverages to patrons and confirmed complete orders.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Greeted guests and provided menus.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

• Collecting data from surveys given to numerous citizens.

• Analyzed data collected during each call in order to identify trends in customer feedback.
• Updated databases with new and modified customer data.
• Attended regular training sessions on updates and changes within the industry or organization.