Audrey Roussell
Newnan,GA
Summary
I've proven to excel in high-pressure environments, I leveraged my exceptional customer service at Red Robin to enhance guest satisfaction and streamline operations. My ability to foster customer relationships and efficiently manage tasks resulted in significant performance improvements, showcasing my strong work ethic and hospitality service expertise. Overall, by working in food service, I have gained the ability to be patient and work well with many different personalities.
Overview
1
1
year of professional experience
Work History
Server
Red Robin
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Dental Assistant
West Georgia Technical College
Newnan05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Performance Improvement
Timeline
Server
Red Robin
01.2024 - Current
Dental Assistant
West Georgia Technical College