Audrey Samperio
Waxahachie
Summary
Dynamic and results-driven professional with leadership experience at Starbucks, specializing in training and mentoring staff to achieve excellence in customer service. Proven ability to enhance operational efficiency and maintain cleanliness standards. Skilled in cash handling and dedicated to health and safety compliance, fostering a productive and welcoming environment.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
08.2024 - Current
- Developed and implemented training programs for new baristas to enhance beverage preparation skills.
- Mentored team members on customer service excellence, promoting a welcoming environment.
- Conducted regular assessments of barista performance, providing constructive feedback for improvement.
- Collaborated with management to streamline operational procedures, increasing efficiency in daily tasks.
Waitress Trainer
Olive Garden
07.2024 - 01.2025
- Trained new waitstaff on menu knowledge and service protocols.
- Developed onboarding materials to enhance training efficiency for new hires.
- Mentored junior staff in customer service techniques and conflict resolution.
- Coordinated training sessions, ensuring all team members received consistent instruction.
Assistant Manager
Smoothie Factory
03.2021 - 07.2024
- Assisted in training new staff on operational procedures and customer service standards.
- Handled cash, drawer counts making sure all deposits were correct along with inventory
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Monitored daily sales reports to identify trends and suggest product promotions.
Education
High School Diploma -
Waxahachie High School
WaxahachieSkills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Experienced working Bar
- Handles cash properly
- Works efficiently
- Dedicated to standard
Affiliations
On the side I do social media as a fitness creator I have affiliation codes with brands like Wolfpak and supplements.
Timeline
Barista Trainer
Starbucks
08.2024 - Current
Waitress Trainer
Olive Garden
07.2024 - 01.2025
Assistant Manager
Smoothie Factory
03.2021 - 07.2024
High School Diploma -
Waxahachie High School