Audrey Watson
Camden,OH
Summary
Self-motivated, bringing proven leadership, organizational and customer relations skills. Independently solves problems
and keeps team on task to handle diverse business requirements. Motivated Office Manager offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.
Overview
26
26
years of professional experience
Work History
Accounts Payable Specialist
O'Neil and Associates
Miamisburg, Ohio
05.2025 - Current
- Data entry of vendor invoices
- Print & match up purchase requisitions to invoices, update PO trackers
- Reconcile vendor account balances, correspondence with vendors as required
- Assist in reconciliation of monthly corporate credit cards statements & collection of receipts
- Responsible for weekly check runs, matching up checks with invoices, attaching check stubs, preparing for outgoing mail
- Process invoices from email and vendor portals, match up & attach required internal documentation of purchase requests as required by ISO, and prepare them for processing and payment
- Request and maintain W-9 paperwork
- Create, organize and maintain vendor files, both hard copy and digitally
- Review and maintain ISO procedures and paperwork for primary vendors
- Assist with quarterly sales/use tax reporting
- Assist with external audits and special accounting projects as needed
- Perform any other job-related instructions, as requested with reasonable accommodation
Office Manager
Interscope Manufacturing
Middletown, OH
04.2024 - 05.2025
- Work directly with owners/CEO
- Responsible for managing day-to-day administrative tasks
- Accounts Receivables/Payables entry and processing as well as all bookkeeping tasks and working with company accountant
- Oversee Accounts Payable duties and create ACH payments to vendors
- Log incoming Purchase Orders and distribute information to team
- Work with insurance agents and PEO regarding employee insurance and business insurances
- Process weekly payroll
- Providing support in HR function creating good culture in company
- Screen resumes, scheduling interviews, handling recruitment processes, and coordinating the hiring process along with other HR duties.
Real Estate Agent
Coldwell Banker
West Chester, OH
04.2010 - 01.2024
- Facilitated property showings, highlighting features to prospective buyers.
- Advised clients on market trends, pricing strategies, and property values.
- Managed client relationships, ensuring satisfaction through effective communication.
- Negotiated purchase agreements, securing favorable terms for clients.
Account Coordinator
Kodak
Dayton, OH
09.2022 - 09.2023
- Coordinated project timelines and deliverables across multiple departments to ensure timely execution of client campaigns.
- Developed and maintained strong relationships with clients, addressing inquiries and providing tailored support solutions.
- Assisted in the preparation of presentations and reports, ensuring accuracy and alignment with client expectations.
- Streamlined communication processes between clients and internal teams to enhance collaboration and efficiency.
Business Office Manager
Magnolia Health Systems
Liberty, IN
02.2022 - 05.2022
- Complete weekly BOM Admission Checklist and present at weekly meeting to reduce exceptions
- Verify and tie out the midnight census testing for validity and accuracy on a daily basis
- Complete admission procedures
- Conduct weekly Medicaid pending/collection blitz meeting with facility staff
- Complete root cause analysis on accounts that contribute to bad debt and advise Executive Director regarding types of issues identified and proposed solutions
- Supervise, organize, evaluate, and monitor all business office support staff
- Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
Director of Compliance Operations
Physician Technology Partners
Beavercreek, OH
03.2014 - 01.2016
- Contracted employees, vendors, and client representatives simultaneously to ensure project goals and expectations are met
- Optimize documentation standards while improving risk mitigation protocols using data analysis and research
- Led high-priority compliance for Large Hospital Networks
- Meet with (Client) Hospital Administrative Teams to establish Compliance Guidelines
- Onboard (set up in payroll/HRIS system) 1099 consultants for upcoming Assignment
- Arrange extensive background checks and drug screens including verifying mandatory vaccinations to be on-site
- Directed 3 employees within Compliance Department
Business Office Manager
Brookdale Senior Living
Fairfield, OH
07.2011 - 01.2014
- Research, compile, and prepare reports, manuals, correspondence, or other
information required by management or governmental agencies - Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance
- Provide employees with guidance in handling difficult or complex
problems or in resolving escalated complaints or disputes and their effects on departmental operations - Develop work schedules according to budgets and workloads
- Recruit, interview, and select employees
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management
- Coordinate activities with other supervisory personnel or with other work units or departments
- Monitor inventory levels and requisition or purchase supplies as needed
Total Loss Adjuster
Liberty Mutual
Hamilton, OH
01.2008 - 05.2009
- Evaluated total loss claims to determine accurate vehicle valuations.
- Collaborated with insurance agents to streamline claim processing and improve customer satisfaction.
- Conducted thorough investigations on accident reports to establish liability and fraud prevention measures.
- Mentored junior adjusters on industry best practices and regulatory compliance standards.
- Implemented process improvements that enhanced workflow efficiency in claims management systems.
- Prepared detailed documentation and reports to support claim decisions and resolution strategies.
- Expedited claim settlements for clients through effective negotiation with insurance carriers.
- Accurately assessed vehicle damage, determined repair costs, and evaluated total loss thresholds for faster claim resolution.
- Minimized financial losses for the company by accurately determining salvage values of totaled vehicles and negotiating appropriate settlements with clients.
- Built strong professional relationships with local body shops to facilitate smooth communication during the repair process for clients'' vehicles after accidents occurred.
- Participated in ongoing professional development opportunities, attending workshops and seminars to stay current on industry best practices and regulatory changes affecting auto total loss claims.
Executive Assistant
Insurance Auto Auctions Inc.
Dayton, OH
02.2004 - 05.2007
- Managed executive schedules, coordinating meetings and travel arrangements to optimize time efficiency.
- Developed and maintained office procedures, enhancing workflow and communication among departments.
- Prepared comprehensive reports and presentations for executive leadership, ensuring clarity and accuracy of information.
- Streamlined document management processes, improving retrieval speed and reducing redundancy in filing systems.
Treasury Receipts Clerk
Ohio Casualty Insurance
Fairfield, OH
05.2002 - 01.2003
- Assisted in day-to-day jobs as well as completed projects for treasury systems test cases, analyzed banking data for source systems
- Reconciled accounts daily between reconciliation system and bank to identify any imbalances
- Managed all records of cash activity relating to customer insurance policy payments and associated operational cash flows
- Paid without issuance exception processing for disbursing accounts
reconciled by Dover Treasury - Managed access to Treasury Disbursing Utility Liberty Mutual Group's preferred reconciliation system for disbursed payments
Patient Access Coordinator
Middletown Regional Hospital
Middletown, OH
11.1999 - 05.2002
- Streamlined patient check-in processes, enhancing efficiency and reducing wait times.
- Coordinated insurance verifications, ensuring compliance with hospital policies and procedures.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Trained new staff on patient access protocols, promoting adherence to quality standards.
Education
Real Estate
Hondros College of Business
Cincinnati, OH04-2010
No Degree - Diversified Medical Occupations
Butler Tech
Middletown, OH05-2000
High School Diploma -
Madison High School
Middletown, OH05-1999
Skills
- Investigations skills
Matrix SAP
Policy analysis
ICIMS
Document review
HRIS
Compliance
Documentation
Payroll
Accounting
Medical Terminology
Project Management
Real-Estate Sales & Negotiation
Staff hiring
Bookkeeping
Team supervision
SAGE
Quickbooks
Timeline
Accounts Payable Specialist
O'Neil and Associates
05.2025 - Current
Office Manager
Interscope Manufacturing
04.2024 - 05.2025
Account Coordinator
Kodak
09.2022 - 09.2023
Business Office Manager
Magnolia Health Systems
02.2022 - 05.2022
Director of Compliance Operations
Physician Technology Partners
03.2014 - 01.2016
Business Office Manager
Brookdale Senior Living
07.2011 - 01.2014
Real Estate Agent
Coldwell Banker
04.2010 - 01.2024
Total Loss Adjuster
Liberty Mutual
01.2008 - 05.2009
Executive Assistant
Insurance Auto Auctions Inc.
02.2004 - 05.2007
Treasury Receipts Clerk
Ohio Casualty Insurance
05.2002 - 01.2003
Patient Access Coordinator
Middletown Regional Hospital
11.1999 - 05.2002
Real Estate
Hondros College of Business
No Degree - Diversified Medical Occupations
Butler Tech
High School Diploma -
Madison High School