AUDRICKE GAINES
Mckinney,TX
Summary
Results-driven professional with extensive experience in sales leadership and customer success across diverse industries including retail, healthcare, and hospitality. Recognized for driving revenue growth and enhancing operational efficiency while delivering exceptional client experiences. Possesses strong problem-solving, communication, and adaptability skills, complemented by an entrepreneurial mindset. Currently pursuing a bachelor's degree in psychology, providing valuable insights into human behavior and motivation.
Overview
9
9
years of professional experience
Work History
Personal Vacation Planner
Carnival Cruise Line
03.2024 - Current
- Design customized vacation experiences aligned with client needs and budgets
- Build long-term relationships that drive repeat bookings and referrals
- Deliver high-quality service in a sales-driven environment while meeting targets
- Manage multiple client accounts simultaneously in a fast-paced remote setting
Pharmacy Technician
Walgreens
12.2023 - 06.2024
- Processed high-volume prescriptions with accuracy and regulatory compliance
- Educated patients on medications, insurance issues, and pharmacy procedures
- Maintained confidentiality under HIPAA regulations
- Assisted in training new staff on workflow and service standards
Porter / Maintenance Assistant
University Partners
01.2023 - 01.2024
- Maintained safety and cleanliness across residential facilities
- Completed maintenance requests and minor repairs
- Supported property operations and resident satisfaction
Resident Advisor
Encuentros Summer Program
07.2022 - 08.2022
- Supervised student groups ensuring safety and engagement
- Facilitated conflict resolution and communication
- Coordinated schedules and program activities
Retail Manager (Co-Founder)
The PlayerHub
01.2020 - 01.2021
- Managed store operations including inventory, sales, and merchandising
- Delivered strong customer experiences that increased repeat business
- Oversaw financial transactions and reporting
- Led promotions and marketing initiatives to drive revenue
Cashier / Customer Service Associate
One Guy From Italy & Chicken Express
01.2017 - 01.2020
- Managed high-volume transactions with speed and accuracy
- Provided customer support and resolved service issues
- Maintained cleanliness and organization in fast-paced environments
Education
High School Diploma - undefined
Southlake High School
Bachelor of Arts - Psychology
University of Arizona Global Campus
02.2026
Skills
Customer success management
Sales growth
Team leadership
Operations management
Dispute resolution
procedural enhancement
Staff training
Client relationship management
Microsoft Office Suite
CRM software
Communication skills
HONORS & ACHIEVEMENTS
Texas Top 100 Athlete (2017), 1st Team All-District Running Back, Varsity Newcomer of the Year, D1 Gridiron Top National Star
Timeline
Personal Vacation Planner
Carnival Cruise Line
03.2024 - Current
Pharmacy Technician
Walgreens
12.2023 - 06.2024
Porter / Maintenance Assistant
University Partners
01.2023 - 01.2024
Resident Advisor
Encuentros Summer Program
07.2022 - 08.2022
Retail Manager (Co-Founder)
The PlayerHub
01.2020 - 01.2021
Cashier / Customer Service Associate
One Guy From Italy & Chicken Express
01.2017 - 01.2020
High School Diploma - undefined
Southlake High School
Bachelor of Arts - Psychology
University of Arizona Global Campus