Summary
Overview
Work history
Education
Skills
Timeline
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Auggie del Rosario

Pacifica,California

Summary

Compassionate Social Services Assistant with career focus on providing support to individuals and families in need. Possessing skill sets in case management, crisis intervention and documentation, eager to bring about positive change in clients' lives. Driven by deep understanding of social work principles and techniques. Skilled at adapting communication styles to build two-way conversation with clients.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Social services assistant

Pacifica Nursing and Rehabilitation Center
Pacifica, SAN MATEO
03.2019 - Current
  • Liaised with family members for increased understanding of client needs.
  • Doing Discharge Summary Instructions upon patient’s discharge
  • Completing Initial Assessments upon admission and final assessments upon discharge
  • Helping in Interdisciplinary Team Care
  • Improved client mental health with regular check-ins and conversations.
  • Helping patients with transportation for their doctor's appointment
  • Orders DME (Durable Medical Equipment) for patients
  • Interview families and patients and help determine needs
  • Sending home health referrals for patients upon discharge
  • Follow up with patients to ensure that the services are provided

Retail sales associate

Ross Store, Inc
DALY CITY, SAN MATEO
08.2018 - 08.2021
  • Dealt with returns, ensuring customer satisfaction.
  • Established rapport with customers through attentive listening and communication.
  • Maintained tidy sales floor to enhance shopping experience.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Facilitated smooth checkout process, reducing wait times for customers.
  • Handled cash transactions accurately maintaining financial integrity.

Education

Bachelor of Science in Business Administration - Marketing

Saint Louis University
Philippines
03.2000 - 10.2004

Skills

  • Social services regulation awareness
  • Client assessment procedures
  • Data entry speedy
  • Elderly care provision
  • Social work practice
  • Patient confidentiality understanding
  • Professional reporting
  • Empathetic
  • Organized

Timeline

Social services assistant

Pacifica Nursing and Rehabilitation Center
03.2019 - Current

Retail sales associate

Ross Store, Inc
08.2018 - 08.2021

Bachelor of Science in Business Administration - Marketing

Saint Louis University
03.2000 - 10.2004

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Auggie del Rosario