Augist Banks
Saint Paul,USA
Summary
Results-oriented management professional with 4 years of experience leading high-performing teams and optimizing operations. Expertise in project coordination, process improvement, and performance analysis enhances operational efficiency and customer satisfaction. Committed to leveraging strategic problem-solving skills in Corporate Operations, Project Management, or Customer Success roles.
Overview
4
4
years of professional experience
Work History
Store Manager
Sally Beauty
Apple Valley, MN
08.2023 - Current
- Lead daily operations for a high-volume retail location generating over a million in annual sales.
- Manage payroll, scheduling, budgeting, and inventory control while consistently meeting financial goals.
- Supervised, coached, and developed a team of 4-16 employees, enhancing engagement and retention rates.
- Lead hiring, onboarding, and training programs that improved employee productivity and customer satisfaction.
- Analyze sales trends, labor costs, and operational metrics to uncover opportunities for profitability growth.
- Implement process improvements that lowered operating costs and streamlined workflow.
- Collaborate with district leadership to execute company initiatives and strategic business objectives.
- Resolve customer and employee concerns through effective communication and problem-solving.
Assistant Manager
Sally Beauty
Apple Valley, MN
09.2022 - 08.2023
- Supported manager in overseeing daily business operations, optimizing workflow.
- Assisted the manager in overseeing daily business operations and ensuring efficient workflow.
- Delivered excellent customer service by resolving customer concerns and handling inquiries professionally.
- Monitored employee schedules and attendance, ensuring accountability and productivity.
- Monitored employee schedules, attendance, and productivity.
- Ensured compliance with company policies, safety standards, and operational procedures.
- Ensured compliance with company policies, safetystandards, and operational procedures.
- Prepared reports on sales, productivity, and operational performance.
- Assisted in achieving sales targets through effective merchandising and team leadership.
Education
High school diploma -
Burnsville High School
Burnsville, MNSkills
- Customer Experience Management
- Operations Management
- Inventory Management
- Budget and Expense Management
- Performance Metrics (KPIs)
- Process Improvement
- Project Coordination
- Cross-Functional Collaboration
- Data Analysis & Reporting
- Team Leadership & Development
- Training & Coaching
- Payroll & Deductions management
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Store Manager
Sally Beauty
08.2023 - Current
Assistant Manager
Sally Beauty
09.2022 - 08.2023
High school diploma -
Burnsville High School