Jennifer Colgin
Morgan City,LA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
10
10
years of professional experience
Work History
Store Manager
Klutts Jewelers
05.2013 - 12.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
No Degree - Excel
South Louisiana Technical College
Morgan City, LA2012
High School Diploma -
Morgan City High School
Morgan City, LA05.1980
Skills
- Planogram Execution
- Goals and Performance
- Showcase Design
- Direct Counseling
- Inventory Control Procedures
- Product Selection
- Credit Card Transaction Processing
- Product and Service Sales
- Customer Engagement
- Staff Management
- Shipment Processing
- Customer Service
- Persuasive Negotiations
- Store Display Creation
- Store Opening and Closing Procedures
- Retail Store Support
- Customer Service Process Improvement
- Accurate Cash Handling
- Customer Experience
- Inventory Merchandising
- POS Systems Knowledge
- Price Changes
- Customer Experience Management
- Seasonal Promotions
- Staff Training
- Retail Inventory Management
- Employee Motivation
- Manager Coaching and Training
- Order Management
- Customer Inquiries
- Customer Satisfaction
- Stock Organization
- Cash Register Operations
- Customer Needs Assessments
- Maintaining Clean Work Areas
- Display Building
- Team Leadership
- Vendor Relationships
- Opening and Closing Procedures
- Brand Awareness
- POS Transactions
- Merchandising
- Pricing Strategies
Timeline
Store Manager
Klutts Jewelers
05.2013 - 12.2022
No Degree - Excel
South Louisiana Technical College
High School Diploma -
Morgan City High School
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