Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kenneth (Mike) Olson

Jacksonville,FL

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

35
35
years of professional experience

Work History

Store Manager

Bed Bath & Beyond
09.2008 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Store Director

Albertsons Grocery
03.1988 - 07.2008
  • Managed team of 120 cashiers and department staff.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Developed new store location from ground up by hiring and training efficient team.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Analyzed operating and financial statements for profitability ratios.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Assessed newly unpacked merchandise and instructed department managers to add to display cases and displays.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Education

Nathan Bedford Forrest High School
Jacksonville, FL
06.1990

Skills

  • Merchandising Plan Development
  • Staff Management & Training
  • Team Leadership
  • Maximizing Profitability
  • Merchandising Operations
  • Opening and Closing Procedures
  • Financial Operations Management
  • Customer Relations
  • Planogram Execution
  • Inventory Control Processes
  • Outstanding Communication Skills
  • Shipment Processing
  • Brand Awareness
  • Mathematical Aptitude
  • Vendor Management
  • Budgeting and Cost Control
  • Leadership Development
  • Sales Professional
  • Recruiting and Hiring
  • Staff Supervision
  • Accurate Cash Handling
  • Employee Motivation
  • Order Management
  • Time Management

Timeline

Store Manager

Bed Bath & Beyond
09.2008 - Current

Store Director

Albertsons Grocery
03.1988 - 07.2008

Nathan Bedford Forrest High School

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Kenneth (Mike) Olson