Augist Ulrey
Columbus,OH
Summary
Reliable employee seeking Mortgage Loan Officer position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Loan Administrator
Ohio State Bank
04.2019 - Current
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Compiled closing packages for drafting and presentation accuracy.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Relationship Banker/assistant Manger In Training
Ohio State Bank
04.2019 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Implemented process improvements to increase productivity.
Education
Associate of Arts -
Columbus State Community College
Columbus, OHHigh School Diploma -
Hilliard Darby High School
Hilliard, OHSkills
- Customer Inquiries
- Creditworthiness Determination
- Loan Modification
- Mortgage Loan Closing
- Commercial Real Estate
- Loan Processing Coordination
- Loan File Maintenance
- Accounts Payable and Accounts Receivable
- Social Perceptiveness
- File Organization
- Analytical and Critical Thinking
Timeline
Loan Administrator
Ohio State Bank
04.2019 - Current
Relationship Banker/assistant Manger In Training
Ohio State Bank
04.2019 - Current
Associate of Arts -
Columbus State Community College
High School Diploma -
Hilliard Darby High School