Augraj Adhikari
Bettendorf,IA
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
University Of Iowa Hospital And Clinics
03.2023 - 11.2023
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Bachelor Of Computer Science - Computer Science
University of Iowa
Dow City, IASkills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Network Maintenance
Certification
Currently studying for ccna
Languages
Nepali
Professional Working
Timeline
IT Technician
University Of Iowa Hospital And Clinics
03.2023 - 11.2023
Bachelor Of Computer Science - Computer Science
University of Iowa