Summary
Overview
Work History
Education
Skills
Timeline
Server

August Alicea

New York,NY

Summary

Motivated Barista with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized Barista with experience in fast paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Communicative waitress dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Overview

2
2
years of professional experience

Work History

Server

IHOP
Hagerstown, MD
05.2021 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Barista

Jp Minos
Hagerstown, MD
01.2020 - 06.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Education

Bachelor of Arts - Musical Theatre

New York University
New York, NY
06.2025

Skills

  • Customer Service and Rapport
  • Bathroom Servicing
  • Able to Lift 30 Pounds
  • High-Volume Dining
  • Team Player
  • Food and Beverage Service
  • Order Accuracy and Delivery
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Waiting Tables
  • Adaptability and Flexibility

Timeline

Server

IHOP
05.2021 - 08.2021

Barista

Jp Minos
01.2020 - 06.2021

Bachelor of Arts - Musical Theatre

New York University
August Alicea