Summary
Overview
Work History
Education
Skills
Timeline
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August Figgins

Portland,OR

Summary

Seeking a full-time position enhancing customer satisfaction through effective complaint resolution and relationship building. Skilled in training team members and keeping the flow of customer traffic moving quickly and efficiently. Versatile in various departments, committed to continuous learning and excellence in service.

Overview

6
6
years of professional experience

Work History

Front End

Costco Wholesale
02.2022 - Current
  • Implemented strategies to reduce checkout wait times, contributing to enhanced customer satisfaction levels.
  • Resolved customer complaints promptly, maintaining professionalism and fostering positive relationships.
  • Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
  • Trained new team members on cashier procedures and customer service standards for improved team performance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Garden Center Merchandiser

Lowe's
03.2019 - 02.2022
  • Developed visually appealing product displays to enhance customer engagement and drive sales.
  • Executed seasonal merchandising strategies to optimize product placement and maximize visibility.
  • Collaborated with vendors to ensure timely delivery of high-quality plants and garden supplies.
  • Trained new team members on best practices for inventory management and customer service excellence.

Education

Associate of Arts -

SLCC
Herriman, UT

Skills

    - Boosts loyalty to the location by interacting with members on a personal level and spending a bit of time getting to know each one when possible

    - Versatile in many different warehouse departments and actively seeking out more opportunities to learn new ones

    - Trained departments include Cashiering, Membership, Produce, Merch, Bakery, Maintenance, and Gas Station

Timeline

Front End

Costco Wholesale
02.2022 - Current

Garden Center Merchandiser

Lowe's
03.2019 - 02.2022

Associate of Arts -

SLCC

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August Figgins