Summary
Overview
Work History
Education
Skills
Timeline
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Augusta Gibson

Rochester,NY

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
year of professional experience

Work History

Hostess

Applebee's Grill + Bar Irondequoit
12.2024 - 05.2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, and greeting guests
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses, resulting in increased efficiency of the team as a whole.

Seasonal Team Member

Kohls Department Store Henrietta
10.2024 - 01.2025
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Summer Camp Intern

Legacy Makers Inc.
06.2024 - 08.2024
  • Assisted in the organization of special events, ensuring memorable experiences for all participants.
  • Maintained digital and physical files for campers, business records and weekly field trips.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Transported and escorted program participants to and from activities and on field trips.

Education

GED -

East High School/ GED
Rochester, NY 14609
05-2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Attention to detail
  • Computer skills
  • Organizational skills

Timeline

Hostess

Applebee's Grill + Bar Irondequoit
12.2024 - 05.2025

Seasonal Team Member

Kohls Department Store Henrietta
10.2024 - 01.2025

Summer Camp Intern

Legacy Makers Inc.
06.2024 - 08.2024

GED -

East High School/ GED

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