AUGUSTO GARCIA
Renton,WA
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
26
26
years of professional experience
Work History
Banquet Server
Hyatt Regency Bellevue
Bellevue, WA
12.2008 - Current
- Set up banquet tables and chairs based on event requirements
- Carried out professional service, retaining polite and friendly approach at all times
- Provided friendly, courteous service to create memorable moments for guests
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, delivered entrees, and refilled beverages for banquet guests
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas
- Maintained flexible work schedule to meet event needs
- Worked with banquet manager to coordinate event set up and schedule.
Order Puller
The Home Depot Store # 4705
02.2006 - 11.2008
- Checked each order for completeness and accuracy
- Checked inventory and selected products from specific locations based upon availability
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Loaded and unloaded freight containers and deliveries
- Inventoried warehouse stock
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Maintained tidy and organized warehouse environment to comply with cleanliness standards
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Safeguarded products in storage to protect from spills and damages
- Inspected machinery and equipment to determine functionality and performance
- Monitored inventory levels to purchase adequate supply and consistent stock of products
- Received returns of damaged and incorrect orders to process replacements.
Banquet Server
Hyatt Regency Tech Center
08.2003 - 02.2006
- Set up banquet tables and chairs based on event requirements
- Carried out professional service, retaining polite and friendly approach at all times
- Provided friendly, courteous service to create memorable moments for guests
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, delivered entrees, and refilled beverages for banquet guests
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas
- Maintained flexible work schedule to meet event needs
- Worked with banquet manager to coordinate event set up and schedule.
Order Puller
The Home Depot Store #1528
05.2003 - 02.2006
- Checked each order for completeness and accuracy
- Checked inventory and selected products from specific locations based upon availability
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Loaded and unloaded freight containers and deliveries
- Inventoried warehouse stock
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Palleted large shipments efficiently
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Banquet Server
Omni Hotels & Resorts
Broomfield, CO
01.2000 - 12.2002
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained flexible work schedule to meet event needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Responded to guest inquiries and requests promptly and courteously.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
House Keeping Supervisor
Adams Mark Hotel
Denver, CO
07.1998 - 12.1999
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Education
8 Th Semester in Law School -
University of San Carlos De Guatemala
Guatemala, C.A.Skills
- Food Handlers License and Alcohol Servers Certification
- Customer Order Management
- Dining Crew Workflow Optimization
- Table Setting Arrangements
State
WA
City
Renton
Zip
98056
Hobbies and Interests
I LIKE HIKING, SWIMING AND TRAVEL. I like to explore different places around mountains, lakes, rivers every where I go; I think it doesn't matter how in shape you are, you always take benefits with a little walk. About swimming oh well is part of my relaxing time; help me to take any stress away. And travel Very simple ...Is great to know new places and new people.
Timeline
Banquet Server
Hyatt Regency Bellevue
12.2008 - Current
Order Puller
The Home Depot Store # 4705
02.2006 - 11.2008
Banquet Server
Hyatt Regency Tech Center
08.2003 - 02.2006
Order Puller
The Home Depot Store #1528
05.2003 - 02.2006
Banquet Server
Omni Hotels & Resorts
01.2000 - 12.2002
House Keeping Supervisor
Adams Mark Hotel
07.1998 - 12.1999
8 Th Semester in Law School -
University of San Carlos De Guatemala