Certified medical assistant with expertise in patient care, medical terminology, and clinic operations. Proven track record in managing daily activities and training staff, leading to enhanced patient access and increased clinic efficiency.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Clinical Certified Medical Assistant
Houston Methodist Hospital
Houston
02.2016 - Current
Organized daily clinic activities to enhance provider support and patient experience.
Executed advanced administrative tasks to maintain efficient clinic flow.
Coordinated scheduling for appointments, procedures, and surgeries while ensuring medical necessity compliance.
Verified eligibility for care to facilitate patient access.
Precepted and provided clinical resources for training medical assistants and orienting staff.
Directed all aspects of daily clinic operations to adhere to organizational policies.
Provided training and oversight to ensure safety, quality service, and innovation in patient care.
Assisted physicians with patient examinations and treatments.
Recorded patient histories and vital signs accurately.
Managed appointment scheduling and patient follow-ups efficiently.
Office Manager/ Medical Assistant
18TH Street Medical Clinic
Houston
08.2006 - 11.2009
Administered vital signs and injections including ID, IM, and Sub Q in a clinical setting.
Specimen collection by venipuncture butterfly syringe and multi tube vacutainer.
Conducted multiple laboratory specimen collections to support diagnostic testing.
Maintained and organized patient medical records for accurate and efficient retrieval.
Managed inbound and outbound calls to ensure effective communication and patient satisfaction.
Perform administrative/clerical duties.
Coordinated staff meetings and processed payroll to streamline operational workflow.
Implemented employee schedules.
Education
Certificate - Medical Assistant
Med Vance Institute
Houston, TX
12-2009
High School Diploma -
Wilmer T. Hall High School
Houston, TX
01-2006
Skills
Medical terminology expertise
Patient care coordination
Insurance verification
Data management
Staff scheduling
Schedule coordination
Data entry (10-key)
Computer proficiency
Microsoft Office applications
Typing speed (45-50 wpm)
Employee training
Patient education
Conflict resolution
Problem solving
Time management
Multitasking skills
Detail-oriented
Verbal and written communication
Certification
BLS
CPR
First Aid
National Healthcare Association Clinical Certified Medical Assistant
OB/GYN Certified Clinical Medical Assistant at St. Francis Hospital/Trinity Health Mid-AtlanticOB/GYN Certified Clinical Medical Assistant at St. Francis Hospital/Trinity Health Mid-Atlantic